Chris Stuart
Locust Grove,VA
Summary
Dynamic professional with extensive experience in training and development at Allied Universal Security Services. Proven ability to enhance team performance through effective communication and adaptability. Skilled in customer service, management and armed security, consistently exceeding operational goals while fostering strong client relationships. Committed to driving success and creating positive environments.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Lead Officer-Armed Security
Allied Universal Security Services
Culpeper, VA
06.2022 - Current
- As a Lead provided guidance and training to security staff on standard operating procedures.
- As the Trainer lead training and development programs to enhance team skills and performance.
- Follow all, 16hr, 40hr, weekly and 21 day training guidelines and objectives, while focusing on practical application, positive presentation and teamwork.
- Work with the leadership team to create and implement new training and documentation.
- Maintain Armed and Unarmed DCJS certifications as well as First Aid, CPR and AED certifications.
- Strive to make my customers, coworkers and Leaders days better.
Licensed Realtor
Keller Williams
Fredericksburg, VA
11.2014 - 01.2023
- Expanded new business through targeted networking and marketing strategies, generating impactful sales collateral.
- Facilitated client closings by reviewing contracts and addressing issues before finalization.
- Analyzed market statistics to identify trends and assess current property listings effectively.
- Negotiated contracts while educating buyers and sellers on legal disclosures and obligations.
- Promoted listings via social media platforms and print advertisements to maximize visibility.
Long Term Substitute Teacher
Spotsylvania County Public Schools
Spotsylvania, VA
08.2017 - 06.2020
- Maintained accurate records of student grades and attendance according to school policies.
- Encouraged positive behavior among students by setting clear expectations and implementing appropriate disciplinary actions when necessary.
- Adapted instruction based on individual needs while keeping within established curricular guidelines.
- Collaborated with other educators to develop and enhance instructional strategies for maximum student achievement.
Sales and Brand Representative
Advantage Sales And Marketing
Fredericksburg, VA
08.2010 - 10.2016
- Represented diverse companies including Sony Playstation, Keurig Coffee, and Mars Drinks.
- Recommended merchandise based on customer needs and preferences.
- Executed floor moves, merchandising, and display maintenance to ensure organization and stock availability.
- Maintained attractive displays to enhance revenue and promote target products.
- Instructed customers on optimal product usage for improved lifestyle benefits.
Team Lead
The Beam Team
Woodbridge, VA
08.2010 - 06.2013
- Leading teams in product resets and merchandising displays.
- building and setting up displays and shelving to safely exceed expectations of product owner and final retailer. (ie. Home Depot, Best Buy, etc.)
- Delegated daily tasks to team members to optimize group productivity.
- Operated forklifts and other heavy machinery to move supplies, racking, displays and finished products.
- Teaching new skills as needed for each new project.
Brand Representative
Integrated Marketing & Promotional Solutions
Woodbridge, VA
07.2009 - 12.2012
- Making sure brands were well represented at large retailers and that customers had all the information they needed to make informed choices.
- I also secret shopped movie theaters, restaurants, and retailers for Integrated.
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
- Promoted positive company image through superior customer service experiences.
- Worked cross-functionally with retail and marketing to drive brand consistency and alignment.
Specialty Sales Manager
Home Depot
Springfield, VA
05.2004 - 08.2009
- I was responsible for $25 million in sales annually out of a $70 million dollar store. All kitchen designs, home designs, flooring, windows, doors and window treatments. If we were working in a customers home it was my responsibility as well as the in store departments associated with those areas. In addition to my year to year business, I also oversaw the day to day operations of the entire store during my scheduled times.
- Developed, planned and organized sales strategies to exceed desired results and goals.
- Identified customer needs and collaborated with cross-functional departments to deliver on expectations.
- Coached, developed and motivated team to achieve revenue goals.
- I started in receiving and was certified on and used fork lifts, slip jacks, electric ladders, electric pallet jacks.
- I progressed through company, stocking, taking inventory, sales, merchandising, interviews, reviews, customer service, handling complaints, hazmat removal, safety initiatives, and overall training.
Store Manager
Painted visions
Woodbridge, VA
11.2002 - 05.2004
- Customer service and sales in a comic and hobby shop. Also ran events on a regular basis.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Helping customers learn not only how to play new games but to enjoy and excel at them
Store Manager
Starbucks
Crystal City, VA
05.2001 - 11.2002
- Opened new location by collaborating with construction team and building manager.
- Hired and trained entire team at new site to ensure operational readiness.
- Managed all day-to-day operations, including hiring, training, events, marketing, and product orders.
- Enhanced store operations through effective relationship building and daily problem-solving.
- Answered product inquiries using current knowledge of sales and promotions.
- Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
- Prepared weekly schedules to ensure proper floor coverage within fiscal guidelines.
- Monitored employee performance and addressed gaps with corrective action strategies.
Store Manager
Taco Bell
Lake Ridge , VA
03.1995 - 05.2001
- Oversaw operations of two restaurants with crews exceeding 30 employees each.
- Hired, trained, and supervised staff to maintain high service standards.
- Managed product ordering and inventory control to minimize loss.
- Ensured compliance with food safety regulations and promoted community relations.
- Generated repeat business by addressing customer concerns with knowledgeable service.
- Reviewed customer feedback to implement operational improvements.
- Processed daily paperwork, balanced registers, and prepared deposit reports.
- Monitored employee performance, identifying gaps for corrective action.
- Before becoming a Store Manager, I was the Senior Assistant at the most respected training store in the region, training Salaried Managers joining the company, including District and Regional Managers.
Education
Bachelor of Science - Business Administration Concentration in Marketing
Longwood University
Farmville, VA05.1994
Skills
- Verbal and Written Communication
- Adaptability and Flexibility
- Sales Pipeline Management
- Client Rapport and Retention
- Training and Development
- Salesforce Management
- Interpersonal Relations
- Teamwork and Collaboration
- forklift and heavy equipment
- Armed Security Registered
Certification
- Licensed Realtor
- Armed Security Registrant with 01e, 05e, and 75e
- Formerly licensed fork lift and other heavy equipment operator
- CPR, First Aid and AED certified
- Formerly food service certified
Timeline
Lead Officer-Armed Security
Allied Universal Security Services
06.2022 - Current
Long Term Substitute Teacher
Spotsylvania County Public Schools
08.2017 - 06.2020
Licensed Realtor
Keller Williams
11.2014 - 01.2023
Sales and Brand Representative
Advantage Sales And Marketing
08.2010 - 10.2016
Team Lead
The Beam Team
08.2010 - 06.2013
Brand Representative
Integrated Marketing & Promotional Solutions
07.2009 - 12.2012
Specialty Sales Manager
Home Depot
05.2004 - 08.2009
Store Manager
Painted visions
11.2002 - 05.2004
Store Manager
Starbucks
05.2001 - 11.2002
Store Manager
Taco Bell
03.1995 - 05.2001
Bachelor of Science - Business Administration Concentration in Marketing
Longwood University
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