Chris Tango
Vortex Security
Palm City,FL
19
years of professional experience
Seasoned COO with expertise in operations management, strategic planning, and P&L oversight. Known for guiding teams through change, improving service delivery, and driving revenue growth across various channels.
Work History
Chief Operating Officer
10 Years 9 Months- Directed daily operations across security services, aligning staffing, scheduling, and client delivery.
- Streamlined workflows to improve incident response, reporting accuracy, and service consistency.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Managed vendor relationships and contract execution to support operational continuity.
- Monitored performance dashboards and adjusted resources to support service demands.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed financial, operational and human resources to optimize business performance.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Monitored key business risks and established risk management procedures.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Cultivated company-wide culture of innovation and collaboration.
Regional Sales Manager
2 Years 11 Months- Developed regional sales strategies to expand the security services pipeline and strengthen market presence.
- Developed regional sales strategies to expand the security services pipeline and strengthen market presence.
- Managed key client relationships, ensuring service alignment, contract retention, and responsive account support.
- Coordinated with operations teams to align service delivery with client requirements and response expectations.
- Analyzed territory performance and market trends to identify growth opportunities and competitive risks.
- Coached sales staff on prospecting, consultative selling, and account management best practices.
- Monitored CRM activity and forecast accuracy to improve pipeline visibility and sales planning.
General Manager
4 Years 11 Months- Managed P&L, budgets, and resource allocation to align performance with business goals.
- Directed daily operations across sales, service, and support teams to improve customer experience and execution.
- Led workforce planning, scheduling, and staffing decisions to maintain coverage and productivity.
- Coached managers and frontline staff on KPIs, customer retention, and service standards.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Led the recruiting, hiring and training of team members. Built strong sales teams in multiple market segments.
Education
Bachelor of Science - Finance
Skills
Operations management
Strategic planning
Business strategy
Financial oversight
Profit and loss management
Business forecasting
Performance management
Executive leadership
Recruitment and retention
Employee motivation and performance
Interests
Team Sports- Enjoy coaching travel and high school softball
Timeline
Chief Operating Officer
Vortex Security
01.2014 - 10.2024Read More
Regional Sales Manager
Devcon Security Services Inc.
01.2011 - 12.2013Read More
General Manager
Brinks Home Security
01.2006 - 12.2010Read More
University of Central Florida
Bachelor of Science from Finance
Read More