Account Manager
Abbott
10.2022 - Current
Chris Tatlock
Account Manager
Chicago,IL
Timeline
Bachelor Of Business -
Arkansas State University
Work History
Account Manager
Abbott
10.2022 - Current
- Supported client relationship management through effective communication and follow-up strategies.
- Assisted in preparing account proposals and presentations for potential clients.
- Coordinated with internal teams to ensure timely delivery of services to clients.
- Learned industry-specific software tools for tracking account performance and client interactions.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Facilitated training sessions on new product features for clients to enhance satisfaction levels.
- Contributed to the development of marketing materials for client engagement initiatives.
- Adapted to changing client needs by providing responsive support and solutions.
- Maintained accurate records of client communications and project updates in CRM systems.
Chris Tatlock
Overview
3
3
years of professional experience
Education
Bachelor Of Business -
Arkansas State University
Jonesboro, ARSkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Client relationship management
- Customer satisfaction
- Relationship building
- Strategic planning
- Customer relationships
- Goal oriented
- Relationship building and management
- Sales development
- Account oversight
- Client relationship building
- Issue resolution
- Networking skills
- Account development
- Team Training
- Goals and performance
- Project management
- Documentation and reporting
- Client rapport
- Customer relationship management (CRM)
- Strategic account planning
- Sales reporting
- Upselling
Summary
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
Affiliations
- American Society of Safety Professionals
- Lions Club
- Freemason
- The American Association of Inside Sales Professionals
- International Council of Nurses