CHRIS TERRANO
Stanton,CA
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
18
18
years of professional experience
Work History
Director, Global Logistics
Safran Passenger Innovations
09.2022 - Current
- Responsible for all aspects of global logistics and import / export functions
- Responsible for the timely shipment of domestic and international orders of over $400M in annual sales
- Responsible for all timely material flow and kitting throughout the facility
- Oversee and manage team of 30, including three supervisors
- Manage daily operations through safety, quality, delivery, inventory, and productivity
- Responsible for receipt, storage, issuing, shipping, and accuracy of $90M in inventory, including over 12,000 SKU’s
- Directed and planned purchase and administration of inbound and outbound transportation services, including managing freight budget of $10M
- Set up and implement free trade zones
- Ensured transportation compliance with customs authorities and other global government entities
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Responsible for all inventory management and cycle counts across all global 3PL warehouse inventories and FAL’s (Final Assembly Line)
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Managed creation of a second shift for the organization as a result of demand growth
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Provided strategic direction and leadership for all warehousing and logistics operations
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
- Worked closely with the global repair organization supporting the supporting material flow at all stocking locations
- Managed the logistics functions of daily and long-term customer order-fulfillment and multi-warehouse oversight
- Created and managed CAPEX budget for warehousing and logistics needs
- Work cross functionally with supply chain, quality, production, repairs, engineering, content, program management, and order administration
- Created and implemented SOPs and operational work instructions
- Worked as process-owner and project member toward successful implementation of WMS system
- Use of PowerBI analytics
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Director of Operations
Industrial Parts Depot
04.2019 - 09.2022
- Oversee a team of 40+ employees, gasket manufacturing, kitting, shipping, receiving, material handling, and maintenance, including two supervisors
- Manage daily operations through safety/ 5S, quality, delivery, inventory, productivity, OTD and cost objectives
- P&L experience applied to EBITDA, cash generated by operations, and achieving budgeted net sales
- Collaborate with multiple departments including, supply chain, quality, sales, and accounting, to efficiently run operations
- Responsible for receipt, stocking, and accuracy of over 8,000 SKUs equating to $14M in inventory
- Responsible for the timely shipment of domestic and international orders of over $50M in annual sales
- Lead process improvement projects, including increasing receiving throughput rate and reducing shipping errors
- Managed daily performance of departmental productivity through daily value stream Gemba walks
- Developed measurable productivity PPH standards through use of time-study projects
- Managed upkeep and preventative maintenance of all material handling equipment and machinery
- Responsible for upkeep and general maintenance of the facility
- Responsible for adhering to environmental regulations including proper hazardous material disposal, and stormwater pollution prevention
- Launched safety shoe program for the warehouse and production teams
- Managed process improvement projects
- Manage and foster cross training of department personnel
- Handled all departmental employee relations issues including hiring, termination, promotions, and corrective actions
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives
Group Leader, General Assembly
Karma Automotive
10.2018 - 03.2019
- Lead, support, and develop vehicle assembly teams comprised of one Team Lead and multiple craftsmen in an environment of continuous improvement
- Hold team members accountable to following Visual Standard Operating Procedures, and other documented processes and procedures. Encourage Team Members to contribute to process improvements through working with their team counterparts including Quality, Materials, Manufacturing Engineering
- Coach and mentor Team Leads, Team Members, and work collaboratively with other GLs to build and maintain productive teams and a positive environment
- Accountable for timely achievement of goals, objectives, and metrics – safety, quality, delivery, cost, and morale.
- Collaborate with counterparts to drive improvement to the business. Counterparts include MVAP personnel (Quality, Manufacturing Engineering, Materials, Body Production, Paint) as well as Corporate Personnel (Supplier Quality, Engineering, Studio, etc.)
- Facilitate or support Lean, Root Cause Analysis, and Continuous Improvement activities including, but not limited to, kaizen events, Process Mapping, 5 Whys, 7 Diamonds, and Layered Process Audits - data driven decision making is required.
- Manage personnel issues and support Human Resource activities by consistently administering company policies and procedures
Manager, Site Global Logistics
Moog Aircraft Group
01.2018 - 10.2018
- Responsible for $4M annual freight budget
- Responsible for shipment of $300M in sales
- Managed staff of twenty-nine including three supervisors
- Ensured accurate addressing and preparation of all international export documentation and other supporting paperwork
- Ensured that all regulatory requirements are met to ensure compliance for U.S. Customs, Dept. of Commerce and Federal Trade Commission
- Maintain product Schedule –B codes, ECCN’s and monitor updates and changes applicable to the HTS schedule
- Screened denied parties and products, monitor exports, and verify shipments are properly prepared in accordance with the export license to embargoed nations
- Maintained appropriate recordkeeping and due diligence in accordance with all governing regulatory requirements; Demonstrated corporate importer of record reasonable care and best practices
- Organized quarterly business review meetings with carriers and logistics providers. Conduct annual rate negotiations
- Coordinated and balance workloads across various functions
- Managed cross training of all import / export team members and administrators
- Conducted weekly team meetings/briefings
- Managed international fulfillment and stocking requirements, make recommendation on stock level balancing
- Worked with regional Customs officials to ensure proper clearance of goods
- Monitored freight costs and report on freight reductions, recommended cost saving initiatives and measured performance using formal metrics
- Assisted in strategic corporate logistics initiatives
- Directed, planned, delegated, and managed department budget and staff including:
- Hire, promote, demote, reclassify, or terminate employees
- Write and conduct performance appraisals and disciplinary actions plans
- Make salary decisions (pay increases or new hire offers)
- Create training and employee development plans
Manager, Logistics and Distribution
Beckman Coulter, Inc. – A Danaher Company
11.2015 - 01.2018
- Within a 90,000SF facility, manage inbound receipt and inspection of cold chain and ambient raw materials, and efficiently facilitate material movement through production, and shipment of finished goods to the end user while conforming to quality and procedural standards
- Implemented and launched 5S program for the facility spanning shipping, receiving, stockroom, production, and office departments
- Drove a 23% increase in line productivity throughput (2015 – 2016)
- Fostered a five-fold increase in proactive safety observations compared to monthly EHS standard goal
- Daily management of department KPIs (safety, quality, delivery, inventory, and productivity)
- Analyzed performance of two additional domestic sites and one international site
- Manage the import and export flow, accuracy, and temperature control conformance of raw material and finished goods inventory
- Manage, evaluate, discipline and reward staff of thirteen associates in shipping, receiving, stockroom, and reverse logistics
- Write, edit, and approve various departmental procedures, work instructions, and staff training within GDP and ISO 13485 standards
- Utilizing knowledge of GMP and Supply Chain systems and processes
- Collaborate and communicate with a variety of stakeholders such as IT, Regulatory, Finance, Manufacturing, Logistics, Quality, Supply Chain, and compliance with SOX
- Managed numerous projects with cooperation from various stakeholders and process owners
- Experience in non-conformances, CAPAs, deviations, and change controls
- Report monthly site performance to Senior VP of Operations, and report progress and gaps using lean Six Sigma tools such as Pareto analysis, 5 Why’s, and root-cause / countermeasure
Supervisor, Warehouse Operations
The Gill Corporation
06.2013 - 11.2015
- Manage inbound receipt and inspection of raw materials, and efficiently facilitate distribution and material movement of those raw materials for the entire plant
- Increased storage capacity utilization in warehouse by 264 percent, while also making storage safer for employees and material
- Maintain safe and efficient storage of $16 million in raw material using first-in, first out methods
- Create and maintain metrics such as 5S, FIFO, inventory accuracy, safety, continuous improvement, material request accuracy, and receiving inspection
- Manage staff of twelve employees on three shifts, and their daily duties, as well as enable cross-training
- Work cross-functionally with departments such as quality, planning, production, engineering, and R&D
- Attend Production, MRB, Process Improvement Committee, and Safety Committee meetings
- Perform 5S and Safety audits
Supervisor, Inventory Control and Shipping/Receiving
Circor Aerospace, Inc.
02.2012 - 05.2013
- Manage and control accuracy, traceability, and storage of raw material, work-in-progress, and finished parts while adhering to FAA quality regulations, and assist in production planning and scheduling
- Dramatically reduced freight costs by over $250,000 annually by means research and negotiation
- Collaborating cross-functionally with other departments such as planning, sales, purchasing, and quality control to ensure cost-effective and efficient operations. Create, monitor, and maintain metrics and KPI’s to track operating performance
- Spearheading small to large inventory projects under narrow time constraints such as storage, planning, and cost reductions
- Directly manage staff of six employees and their daily duties, and budgeting
Supervisor, Warehouse
Sage Parts Plus, Inc.
01.2007 - 01.2012
- Create and process customer and vendor RMA’s, reverse logistics, research and resolve overages and shortages, and reconcile purchase order price variances with accounting
- Increasing cost efficiency through cross-training of staff and continuous improvement warehouse operations
- Maintain good rapport with vendors to improve efficiency of the supply chain as well as minimize cost
- Manage and maintain inventory of thousands of SKUs with daily cycle counts, determine purchasing needs, receive/verify AP invoices; as well as have ABC inventory analysis experience; and perform HR functions: evaluations, hiring, and terminations
- Vast experience in working with parcel courier programs such as UPS WorldShip, FedEx, and DHL
- Experience with national and international 3PL and forwarding companies through water transport, air transport, and road transport, such as TL, LTL, and specialty
- Various Positions Previously Held at Sage Parts: (2000 – 2007): Available upon request
Education
Master of Business Administration - General MBA
California State University of Long Beach
Long Beach, CaliforniaDual Bachelor of Business Administration (BBA) - Operations Management and Business Management
California State University of Long Beach
Long Beach, CaliforniaLean Six Sigma Green Belt Certification - undefined
Purdue University
Lean Principles Certification - undefined
Purdue University
Hazwoper Site Worker Training Certification - undefined
Weber Readiness
Skills
- Experience in Lean Manufacturing, 5S, continuous improvement, Kaizen events, and various Six Sigma tools
- Performed as Subject-Matter Expert in ISO, FDA, FAA, corporate, accounting, internal, and customer audits
- Expert in national and international courier shipping documentation/systems
- MRP/ERP Systems: Epicor / Activant P21 ERP/WMS System / JD Edwards / Visual Manufacturing / Oracle / SAP / Microsoft Great Plains / SalesPad / Exact Max / Microsoft Dynamics
- Sufficient ITAR, HAZMAT, and DOT training
- Knowledge with and experience in EDI, VMI; PO creation, RFID, Barcoding, Pick and Pack, and Order Processing
- Superior use of Crystal Reports, and strong knowledge of manufacturing, quality, and logistics documentation
- Proficiency in use of document management modules such as Master Control, EDMS, Arena, and Resource Center
- Microsoft Office: Excel, PowerPoint, OneNote, Word, Visio
- ADP, Kronos, and Novatime timecard / payroll management
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- Project management
Affiliations
ASQ – American Society for Quality
Timeline
Director, Global Logistics
Safran Passenger Innovations
09.2022 - Current
Director of Operations
Industrial Parts Depot
04.2019 - 09.2022
Group Leader, General Assembly
Karma Automotive
10.2018 - 03.2019
Manager, Site Global Logistics
Moog Aircraft Group
01.2018 - 10.2018
Manager, Logistics and Distribution
Beckman Coulter, Inc. – A Danaher Company
11.2015 - 01.2018
Supervisor, Warehouse Operations
The Gill Corporation
06.2013 - 11.2015
Supervisor, Inventory Control and Shipping/Receiving
Circor Aerospace, Inc.
02.2012 - 05.2013
Supervisor, Warehouse
Sage Parts Plus, Inc.
01.2007 - 01.2012
Dual Bachelor of Business Administration (BBA) - Operations Management and Business Management
California State University of Long Beach
Lean Six Sigma Green Belt Certification - undefined
Purdue University
Lean Principles Certification - undefined
Purdue University
Hazwoper Site Worker Training Certification - undefined
Weber Readiness
Master of Business Administration - General MBA
California State University of Long Beach
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