Chris Thompson
Buzzards Bay,MA
Summary
Dynamic operations supervisor with a proven track record at Castelluci and Associates, excelling in staff management and strategic planning. Enhanced team productivity through effective training and conflict resolution, while implementing safety protocols that improved compliance. Recognized for fostering a positive work environment and driving project success under tight deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
2025
2025
years of professional experience
Work History
Supervisor
Castelluci and Associates
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Chief Engineer
Tara Corporation
- Conducted routine and ongoing assessments of system operations by performing tests, rounds and analyzing data.
- Administered safety plans to train Number employees on meeting and exceeding OSHA safety standards.
- Led a team of engineers to successfully complete complex projects within budget and schedule constraints.
- Determined necessary steps to bring systems into compliance.
Supervisor of Operations
Castelluci and Associates
09.1992 - 05.2024
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Trained team members on new hotel services and products to support promotional efforts.
- Kept high average of performance evaluations.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Interceded between employees during arguments and diffused tense situations.
Education
Associates - Civil Engineering
Wentworth
Boston 02.1994
Certificate - Hvac
Bay State School of Technology
Canton, MA03.1988
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Analytical thinking
- Decision-making
- Complex Problem-solving
- Strategic planning
- Operations management
- Project management
- Conflict resolution
- Safety protocols
- Workflow management
- Abilities
Timeline
Supervisor of Operations
Castelluci and Associates
09.1992 - 05.2024
Supervisor
Castelluci and Associates
Chief Engineer
Tara Corporation
Associates - Civil Engineering
Wentworth
Certificate - Hvac
Bay State School of Technology