Summary
Overview
Work History
Education
Timeline
Generic

Chris Thurston

Tucson

Summary

Over 15 years of experience in Retail or E-Commerce including experience with video game merchandise and helping customers directly over the phone or through an online ticket system.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Quik Mart
05.2024 - Current
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.

E-Commerce Associate III

Goodwill Industries of Southern Arizona
11.2018 - 05.2024
  • Processed and handled customer complaints, answering questions, and providing alternative solutions via ticket portal system and over the phone.
  • Assist and coordinate with local customers for pickup orders.
  • Packaged fragile items carefully and safely.
  • Print accurate shipping labels to packages for shipment
  • Configured, added and removed items and images to provide most accurate representation of products on company's website.
  • Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards.

Store Associate

Goodwill Industries of Southern Arizona
03.2017 - 11.2018
  • Collected and sorted donations
  • Priced books and other media and electronics for sale
  • Assisted customers with large furniture purchases
  • Operate register and help customers use the fitting rooms
  • Stock the sales floor with all items at a speedy pace
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Cashier/Electronics Department

Bookmans
03.2014 - 01.2017
  • Evaluate items for store credit exchange or cash, including video games, gaming consoles, DVDs, CDs, vinyl, musical instruments, other electronic devices, and misc merchandise
  • Help customers with any questions and help them find product in the store
  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operate register and help customers check out in a timely manner

Education

Flowing Wells High School
Tucson

Timeline

Assistant Manager

Quik Mart
05.2024 - Current

E-Commerce Associate III

Goodwill Industries of Southern Arizona
11.2018 - 05.2024

Store Associate

Goodwill Industries of Southern Arizona
03.2017 - 11.2018

Cashier/Electronics Department

Bookmans
03.2014 - 01.2017

Flowing Wells High School

Similar Profiles

CREATE PROFILE
Chris Thurston