Robert (Chris) Tokarz

DESCRIPTION OF DUTIES
Primary Duties and Responsibilities*
 Assist with efficiently and accurately troubleshoot, repair and/or upgrade donated computers and/or
computer repairs; assessing the best course of action to resolve issue;
 Assist Individuals with testing computers, printers and computer peripherals for full functionality;
 Assist individuals with disabilities achieve an independent lifestyle;
 Dismantle outdated, unusable computers following New2U Computers and R2 procedures;
 Assist with providing basic computer usage training to customers, upon request and as time allows;
 Assist with staging computer hardware and components to New2U Specifications;
 Assist customers, and donors and Donation Coordinator in loading and unloading New2U products
as necessary;
 Ability to demonstrate skill set and knowledge to use various types of Apple and Microsoft software
and products;
 Assist in maintaining inventory for the New2U Computers Tech Room and Retail Store;
 Openly communicate with the Lead Technician and Job Coordinators with any questions;
 Ensure continuous R2 compliance in all areas of New2U Computers Warehouse, Tech Room and
Retail Store;
 Other duties may include assisting, training and guiding Individuals with testing computers,
printers, and computer peripherals. Work area may vary depending on donated items & staffing
needs;
 Maintain a clean, safe, working warehouse environment. Follow all safety and injury prevention
guidelines and procedures;
 Wear the proper personal protective safety equipment as required.
 Work schedule as assigned. Submit requests for time-off and schedule changes to the supervisor
with adequate notice per policy.
 Communicate clearly and interact with the public, customers, vendors, visitors, and staff in a
professional manner;
 Assist and provide coverage to the Lead Computer Technician, Job Coaches, and Sales Associate
when on breaks or lunches and/or when necessary or as assigned when coverage is not available;
 Maintain a high level of respect for Individual rights and the freedom to choose;
 Assist individuals with disabilities by teaching work skills according to each individualized
habilitation plan when necessary;
 Maintain accurate and detailed Supplemental Service logs of services provided during training and
submit on time. Documentation must include services performed, barriers, progress, achievements,
prompts, and redirection, if any, given;
 Attend all required meetings and trainings;
 Comply with all regulations set forth by Sierra Regional Center and any other regulating Agency.
 Performs all other duties as assigned by Supervisor(s).
*For purposes of the Americans With Disabilities Act Amendments Act (ADAAA), the term “Primary”
represents “Essential” and “Secondary” represents “Nonessential.
QUALIFICATIONS
 18 Years of age.
 High school diploma or equivalent.
 Previous 1 year experience in the IT Technician field preferred.
 Preferred training in Windows- Based operating systems.
 Ability to operate all equipment necessary to perform the job.
 Knowledge of internal PC components and computer operations, software and devices.
 Proof of identification and eligibility to work in the US.
 Reliable transportation, to include valid Nevada driver’s license, vehicle registration

• Forensic Specialists perform a combination of security and client care duties in a secure mental health facility for treatment/evaluation of the mentally and/or medically ill offender and/or offenders whose competency requires evaluation
• Support clinical staff by serving as a member of a treatment team to optimize client care and treatment as assigned; report normal and abnormal behavior; assist in identifying problems, developing treatment plans, documenting client progress, revising treatment plans and discharging clients as assigned; provide data entry into appropriate databases and/or software applications as needed
• Develop therapeutic relationships with assigned clients; orient the client to the unit/facility; spend one-on-one time with the clients; facilitate or co- facilitate group sessions as directed by professional staff; chart clients’ progress across activities, interaction with others and significant events; assist clients with the token economy store, telephone calls, work assignments, recreation, group referrals and understanding legal processes
• May perform mental health and security duties with an emphasis on providing therapeutic treatment for clients in order to support their attainment of competency to stand trial for criminal charges; prepare clients for competency hearings and facilitate groups regarding legal processes; assist clients in understanding the nature and seriousness of charges that have been filed
• Operate the control room to ensure the security of facilities for the protection of community, clients and staff; monitor activities of staff and clients through video monitors; maintain awareness of staff locations; check staff in and out; account for staff keys, fobs, and other personal items as assigned; control the entry and departure of personnel from the facility or unit as assigned; utilize various equipment such as two-way radios, intercom system, telephone system linked directly to police and fire departments, video tape recorder, and alarm systems including fire and motion detectors
• Perform perimeter checks of the facility; respond to emergency situations such as fires, evacuations, bomb threats, riots, and hostage situations following established policies and procedures; assist with scheduled fire drills
• Conduct head counts and special watches to verify the whereabouts and condition of all clients; make visual contact with the client which may include pulling back bedcovers and using flashlights to ensure visual recognition and client physical condition; document findings; report significant medical, safety, clinical or procedural problems through both verbal and written incident reports to the supervisor reviewing the head count and special watch report
• Conduct room and body searches to detect controlled substances, contraband and weapons; search clients and visitors prior to entering a secure area by patting down and scanning with a metal detector; conduct random room and area searches of client rooms, multipurpose rooms, day rooms, kitchen and grounds; identify health hazards, evidence of drug use, contraband or weapons
• Independently, or in conjunction with other forensic staff, supervise clients in the courtyard, kitchen, barbershop, gym, multipurpose room, day room, classroom, recreational and creative activity areas, clinic, medical infirmary, mental health unit, and living areas to ensure the safety of clients and staff; search the area prior to client entry for contraband, security problems or hazards; monitor client activity while in the area; search the area after clients/leave
• Control aggressive and maladaptive behavior of clients to ensure safety and security; initiate various techniques such as token economy, individual crisis intervention, time out, and other verbal and/or physical interventions appropriate to the situation and in consideration of client rights; obtain appropriate medical orders for seclusion and/or restraints by a doctor, or designee, prior to or as soon as possible after taking action
• Provide basic first aid, cardiopulmonary resuscitation (CPR) and the Heimlich maneuver in emergency situations
• Assist assigned clients with eating, bathing, shaving, oral hygiene, grooming, dressing and other basic activities of daily living; assist in transportation, movement and ambulation; may assist in specialized treatment under medical supervision and following completion of appropriate training/instruction
• Maintain current knowledge and ensure compliance with applicable State and federal health and safety laws and regulations, as well as policies concerning infection control and related issues; handle and dispose of bodily waste, cleaning agents and other potentially hazardous materials; ensure facilities are clean and sanitary and report building maintenance needs
• Transport clients to medical appointments, hospitals and other locations as assigned
• Inventory property of clients upon admission and discharge; monitor property release to clients by following appropriate policies and procedures; ensure the client has appropriate funds to mail their personal property upon discharge and then mail client property to different locations as required
• Oversee shift activities to include assigning work and ensuring timely completion of required reports; respond to incident reports and emergencies
• Perform related duties as assigned.

• IV: Under general direction of professional staff, incumbents perform all or part of the duties in the series concept, and in addition, supervise a group of subordinate Forensic Specialists to include performance evaluations, work performance standards, scheduling, assigning and reviewing work, training, and discipline
• This is the supervisory level in the series
• Full job specifications can be found here : http://hr.nv.gov HYPERLINK "http://hr.nv.gov/uploadedFiles/hrnvgov/Content/Resources/ClassSpecs/13/13- 321spc.pdf"/uploadedFiles/hrnvgov/Content/Resources/ClassSpecs/134 I retired from this job due to a life threatening On the Job Injury on 11/13/15
• The gap in my employment history reflects the time I needed to recover from my Injury

• Delivered regular security awareness programs to educate personnel on security measures and protocols.
• Developed and maintained emergency response plans to promote fast and effective action during crises.
• Responded swiftly to security incidents and effectively resolved security issues.
• Supervised team of 6-8 security personnel during shift.
• Submitted documentation for weekly payroll, managed schedules, and enforced policies.
• Monitored and maintained CCTV and access control systems to protect personnel and assets.
• Investigated incidents and wrote reports.
• Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
• Served as liaison with public officials, company negotiators and other departments to maintain big picture understanding of security needs covering all corporate assets.
• Developed improved training methods with focus on public safety and officer awareness.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Coordinated protective service operations with other emergency response agencies.

• Sales, taught classes, hiring, budget, staff management, scheduling, accounting, business development, (general duties included anything from selling memberships to signing 6-figure business contracts, to scrubbing toilets and everything in between as a day to day owner.)