Chris Tope
Kyle,TX
Summary
Hardworking Meat Department Manager adept at providing customers with positive experience at every visit. Maintain stock on shelves and cold storage areas attractive with best meats. Offering 27 years of experience managing meat department for busy grocery stores. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Meat Market Manager
HEB Grocery Store
11.2019 - Current
- Enhanced customer satisfaction by providing a well-organized and clean meat department.
- Implemented strategic merchandising plans for increased sales and profit margins.
- Improved overall store performance with efficient inventory management and product rotation.
- Managed staff scheduling, training, and development to ensure optimal team productivity.
- Maintained compliance with food safety regulations through regular inspections and proper employee training.
- Reduced waste and shrinkage by implementing effective loss prevention strategies.
- Analyzed sales data to identify trends and optimize product assortment for maximum profitability.
- Ensured exceptional customer service by addressing inquiries promptly and assisting with special orders or requests.
- Developed innovative marketing strategies to attract new customers and increase overall market share.
- Optimized staff productivity through effective task delegation, performance evaluations, and constructive feedback sessions.
- Increased operational efficiency by streamlining processes, reducing redundancies, and implementing time-saving technologies.
- Fostered a positive work environment that encouraged teamwork, collaboration, and open communication among employees.
- Conducted regular equipment maintenance checks to ensure optimal functionality of all meat processing machinery.
- Launched seasonal promotions and in-store events to drive foot traffic while showcasing diverse product offerings.
- Educated customers on various cuts of meat, cooking techniques, recipes leading to an enhanced shopping experience.
- Balanced the budget effectively, tracking expenses against projected income; managing costs related to labor and supplies.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Trained new employees on handling, safety and stocking procedures.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Conducted regular inventories of stock and documented losses using [Software].
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Meat Department Manager
Whole Foods Market Inc
10.2018 - 11.2019
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Increased department efficiency by implementing new inventory management systems and procedures.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Provided exceptional customer service by assisting shoppers with product selection, cooking techniques, and special requests.
- Upheld a safe working environment for staff members by enforcing proper equipment usage and safety protocols.
- Trained new employees in company policies, best practices, and procedures for handling meat products safely.
- Streamlined workflow processes within the department, resulting in increased productivity among team members.
- Collaborated with store management to develop promotional strategies that highlighted seasonal offerings or specials within the Meat Department.
- Conducted regular inspections of department equipment, ensuring proper maintenance for optimal performance levels was reached.
- Managed budgets for labor costs, inventory control, and ordering supplies while maintaining desired profit margins.
- Evaluated employee performance, providing constructive feedback and coaching to facilitate professional growth within the team.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Completed inventory counts, reordered stock, and removed expired items from supply.
Production Supervisor
US Foodservice
02.2017 - 10.2018
- Resolved issues quickly to maintain productivity goals.
- Managed team of 32 production associates, overseeing productive production processes and meeting all deadlines.
- Evaluated existing production processes and identified areas for improvement.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.
- Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
- Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Meat Department Manager
Prisco's Fine Foods
02.2015 - 02.2017
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Increased department efficiency by implementing new inventory management systems and procedures.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Ensured accurate pricing of all meat items by regularly updating price tags and signage as needed.
- Provided exceptional customer service by assisting shoppers with product selection, cooking techniques, and special requests.
- Developed strong relationships with vendors to secure competitive pricing on high-quality products for the department.
- Streamlined workflow processes within the department, resulting in increased productivity among team members.
- Collaborated with store management to develop promotional strategies that highlighted seasonal offerings or specials within the Meat Department.
- Managed budgets for labor costs, inventory control, and ordering supplies while maintaining desired profit margins.
- Conducted regular inspections of department equipment, ensuring proper maintenance for optimal performance levels was reached.
- Spearheaded initiatives to improve overall operations efficiency within the Meat Department by analyzing data on sales trends and adjusting strategies accordingly.
- Maintained compliance with all federal, state, and local food safety regulations through diligent record-keeping and regular staff training.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
Meat Department Manager
Piggly Wiggly Supermarket
04.2014 - 02.2015
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Increased department efficiency by implementing new inventory management systems and procedures.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Upheld a safe working environment for staff members by enforcing proper equipment usage and safety protocols.
- Trained new employees in company policies, best practices, and procedures for handling meat products safely.
- Streamlined workflow processes within the department, resulting in increased productivity among team members.
- Managed budgets for labor costs, inventory control, and ordering supplies while maintaining desired profit margins.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
Meat Department Manager
Schnucks Markets
11.2007 - 04.2013
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Increased department efficiency by implementing new inventory management systems and procedures.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Boosted sales through strategic merchandising of meat products, creating eye-catching displays and promotions.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Provided exceptional customer service by assisting shoppers with product selection, cooking techniques, and special requests.
- Upheld a safe working environment for staff members by enforcing proper equipment usage and safety protocols.
- Trained new employees in company policies, best practices, and procedures for handling meat products safely.
- Streamlined workflow processes within the department, resulting in increased productivity among team members.
- Collaborated with store management to develop promotional strategies that highlighted seasonal offerings or specials within the Meat Department.
- Managed budgets for labor costs, inventory control, and ordering supplies while maintaining desired profit margins.
- Balanced staffing needs during peak times such as holidays or special events to ensure adequate coverage without sacrificing customer service quality levels.
- Maintained compliance with all federal, state, and local food safety regulations through diligent record-keeping and regular staff training.
- Evaluated employee performance, providing constructive feedback and coaching to facilitate professional growth within the team.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
Assistant Team Leader
Whole Food Market
03.2006 - 11.2007
- Managed team workload to reach targets for specific tasks.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Managed team workload to reach production targets.
- Worked with customer service to handle escalated customer issues.
- Developed process improvements and offered actionable solutions to correct recurring issues.
- Addressed customer service overflow to reduce complaints.
- Created staff schedules, approved requested time off and updated reports.
- Acted as a liaison between team members and upper management to facilitate communication and ensure alignment with company objectives.
- Resolved conflicts among team members diplomatically while maintaining a professional work environment.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
Meat Department Manager
Fresh Market Inc.
01.2004 - 03.2006
- Enhanced customer satisfaction by ensuring the highest quality and freshest meat products were available.
- Increased department efficiency by implementing new inventory management systems and procedures.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Maintained a clean and organized work environment, adhering to strict sanitation standards for food handling and safety.
- Provided exceptional customer service by assisting shoppers with product selection, cooking techniques, and special requests.
- Trained new employees in company policies, best practices, and procedures for handling meat products safely.
- Streamlined workflow processes within the department, resulting in increased productivity among team members.
- Managed budgets for labor costs, inventory control, and ordering supplies while maintaining desired profit margins.
- Maintained compliance with all federal, state, and local food safety regulations through diligent record-keeping and regular staff training.
- Evaluated employee performance, providing constructive feedback and coaching to facilitate professional growth within the team.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
Education
No Degree - Small Business Administration And Management
Kishwaukee College
Malta, ILNo Degree - Small Business Administration And Management
Waubonsee Community College
Sugar Grove, ILHigh School Diploma -
Sandwich High
Sandwich, IL05.1995
Skills
- Sanitation Standards
- Problem Solving
- Organizational Skills
- Workplace Safety
- Sales Forecasting
- Inventory Management
- Team Leadership
- Staff Training
- Order Processing
- Meat Cutting
- Conflict Resolution
- Performance Evaluation
- Promotional Planning
Certification
Food Handler Safety Certification
Certified Meat Cutter
Certified in GMP
Certified in 5s implication and maintenance
Timeline
Meat Market Manager
HEB Grocery Store
11.2019 - Current
Meat Department Manager
Whole Foods Market Inc
10.2018 - 11.2019
Production Supervisor
US Foodservice
02.2017 - 10.2018
Meat Department Manager
Prisco's Fine Foods
02.2015 - 02.2017
Meat Department Manager
Piggly Wiggly Supermarket
04.2014 - 02.2015
Meat Department Manager
Schnucks Markets
11.2007 - 04.2013
Assistant Team Leader
Whole Food Market
03.2006 - 11.2007
Meat Department Manager
Fresh Market Inc.
01.2004 - 03.2006
No Degree - Small Business Administration And Management
Kishwaukee College
No Degree - Small Business Administration And Management
Waubonsee Community College
High School Diploma -
Sandwich High
Similar Profiles
Josue GarciaJosue Garcia
Overnight Stocker/Curbside Shopper at HEB Grocery StoreOvernight Stocker/Curbside Shopper at HEB Grocery Store
Kaylyn KellerKaylyn Keller
Customer Service Representative at HEB Grocery StoreCustomer Service Representative at HEB Grocery Store
MICHAEL MCBRIDEMICHAEL MCBRIDE
Personal Shopper at HEB Grocery StorePersonal Shopper at HEB Grocery Store
Jacoby MusgroveJacoby Musgrove
HEB Texas Backyard Associate at HEB Grocery StoreHEB Texas Backyard Associate at HEB Grocery Store
Aidet OrtizAidet Ortiz
Corporate Accounting Associate at Endeavor Real EstateCorporate Accounting Associate at Endeavor Real Estate