Encouraging Plant Supervisor with 15 years of experience in water treatment and 4 years of experience in a supervisory role. I was offered the role of operator in North Wilkesboro and tasked with doing the job of the ORC with no experience. After taking that bull by the horns, I was nominated for and won B-Surface operator of the year in 2009.
Supervised staff and day to day operations of the Swann WTP.
Troubleshooting and optimizing plant processes.
Successfully collaborating with other water plants and departments to achieve optimal solutions.
Assembling, validating, and submitting state reports without error and on time.
Writing SOPs and enforcing city policies and safety procedures.
Reviewing contracted work to ensure that the City is receiving the service that we are due.
Working with my staff to develop a positive and optimistic work force driven to accomplish a common goal.
Lead operations on a shift at an aging plant.
Consistently looked for ways to optimize plant processes.
Helped train a new supervisor that lacked specific plant knowledge.
Spread a positive and optimistic attitude between shifts to breed an attractive work environment.
Reviewed and adjusted antiquated paperwork to simplify the process and reduce the amount of wasted time and supplies.
Gained technical knowledge in different types of pumps, equipment, and how the distribution system works.
Learned the job at the School of Hard Knocks.
Assisted and supervised operations and all lab scheduling/sampling.
Worked with contracted engineers for projects such as a tracer study, researching the move away from chlorine gas to liquid bleach, and finding a better solution for waste water management.
Worked with small systems to complete required bacteriological monitoring.
Worked with the State Lab to maintain in-house certification for P/A Colilert 24.
Worked with NCDENR to complete a required Lead and Copper Audit.
Read/Serviced/Replaced water meters.
Monitored and maintained lift stations.
Assisted in the implementation of a full meter changeout in transition to 100% radio read meters.
Learned how to use leak detection equipment as well as reviewing leak detecting meters after monthly readings.
Assisted in leak repairs on water and sewer lines, changing out old lead goosenecks and galvanized lines to copper service lines.
Worked with customers in explaining leak detection and help to resolve ongoing issues.
Proficient in Microsoft Office Suite
Understanding and applying rules and regulations
Taking ownership of responsibilities
Balancing friendly/professional relationships
Lead by example
Self-motivated
B-Surface Operator of the Year in 2009
A-Surface
Grade 1 Physical/Chemical
A-Surface
Grade 1 Physical/Chemical