Chris Turrey
Summary
Accomplished Correctional Officer Sergeant offering 21 years of experience managing inmate safety and order in correctional security institutions. Committed to maintaining ethical and moral standards while supervising and monitoring staff and offenders.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Correctional Sergeant
Texas Department Of Criminal Justice
05.2023 - Current
- Monitored and confirmed compliance with safety standards and regulations.
- Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
- Responded to emergency situations and provided first aid following facility guidelines.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Fostered a culture of respect among staff members through open communication channels and team-building exercises.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Handled inmate counts and searches for missing inmates.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Resolved issues and disputes between inmates professionally and respectfully.
- Supervised 100 employees and performance of tasks and managed 2800 offenders.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Collaborated with multi-disciplinary teams to develop rehabilitation programs for inmates, promoting successful reintegration into society.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
Correctional Lieutenant
Texas Department Of Criminal Justice
05.2022 - 05.2023
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Resolved issues and disputes between inmates professionally and respectfully.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
- Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
- Responded to emergency situations and provided first aid following facility guidelines.
- Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Handled inmate counts and searches for missing inmates.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Completed daily work report sheets and delegated tasks to employees.
- Supervised 100 employees and performance of tasks and managed 2800 offenders.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
- Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
- Cultivated interpersonal skills by building positive relationships with others.
- Proven ability to develop and implement creative solutions to complex problems.
- Proven ability to learn quickly and adapt to new situations.
Correctional Deputy Sheriff
Bell County Sheriff's Department
04.2021 - 05.2022
- Provided compassionate care for injured or ill inmates by administering first aid when necessary and coordinating medical assistance from qualified professionals.
- Supervised daily recreation activities for inmates to promote physical health, mental well-being, and constructive use of time while incarcerated.
- Collaborated with fellow deputies and supervisors to maintain order within the facility and promptly address any conflicts or incidents that occurred.
- Maintained a safe and secure environment for inmates by conducting regular cell inspections and monitoring inmate activities.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Director of Operations
Signal 88 Security North West Oregon
11.2013 - 05.2021
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Oversaw day-to-day production activities in accordance with business objectives.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored budget and utilized operational resources.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Developed systems and procedures to improve operational quality and team efficiency.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Excellent communication skills, both verbal and written.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Raised property accuracy and accountability by creating new automated tracking method.
- Mentored and coached team members to foster productive and engaging work environment.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Self-motivated, with a strong sense of personal responsibility.
Correctional Corporal
Oregon Department Of Corrections
03.2005 - 06.2016
- Handled inmate counts and searches for missing inmates.
- Oversaw daily operations within assigned housing unit, ensuring compliance with established procedures and maintaining order among inmates.
- Supervised 10 employees and performance of tasks and managed 500 offenders.
- Participated in disciplinary hearings as needed, presenting relevant evidence concerning inmate misconduct or policy violations.
- Contributed to positive community relations by participating in outreach events that showcased the facility''s commitment to public safety initiatives.
- Conducted thorough searches of inmates, their belongings, and common areas to prevent the introduction or circulation of contraband items.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Communications Manager
Country Cablevision
11.2000 - 04.2005
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Championed various process improvement initiatives, resulting in streamlined workflows and increased operational efficiency within the telecommunications department.
- Developed and implemented procedures for preventive maintenance, backup, and data recovery.
- Streamlined telecommunications systems by consolidating hardware and software resources, reducing operational costs.
- Lead and directed team of 5 technical professionals.
- Ensured compliance with relevant regulations and industry standards through diligent documentation and adherence to established procedures.
- Developed cost estimates for system and component implementation and operation.
- Increased network capacity by upgrading infrastructure components, supporting business growth objectives.
- Led a team of technicians responsible for troubleshooting complex network issues, improving average response times on critical incidents significantly.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Onboarded new employees with training and new hire documentation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend, and holiday shifts.
- Gained strong leadership skills by managing projects from start to finish.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
Communications Field Technician
AT&T Communications
06.1990 - 10.2000
- Coordinated installation of new users and relocations of existing users.
- Contributed to a safe working environment by adhering to industry regulations and best practices in all tasks performed.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Maximized network uptime by swiftly responding to emergency service calls and implementing timely solutions.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Increased network reliability by conducting comprehensive tests and making necessary adjustments as needed.
- Facilitated seamless technology upgrades, ensuring minimal disruption to clients'' operations.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Provided exceptional customer support by effectively resolving inquiries via phone or onsite visits.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Increased team productivity through effective collaboration on complex projects and sharing of technical expertise.
- Read blueprints and schematics to correctly place equipment.
- Provided training to customers to enhance use and understanding of network systems.
- Installed wiring, cabling and networking hardware on customer premises.
- Streamlined communication system installations for clients, ensuring minimal downtime during transitions.
- Managed inventory levels efficiently while minimizing waste, ensuring prompt availability of essential equipment for ongoing projects.
- Ensured client satisfaction with clear communication, diligent follow-ups, and consistent delivery on commitments made.
- Enhanced customer satisfaction through efficient troubleshooting and resolution of technical issues.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Developed strong relationships with clients built on trust, professionalism, and reliable service delivery.
- Expedited issue resolution times through expert diagnosis and implementation of targeted remediation strategies.
- Responded to service requests during and after business hours.
- Maintained detailed records of all work completed, contributing to accurate invoicing and professional documentation.
- Installed and configured new devices and system components.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Performed quality assurance on systems to confirm optimal performance.
- Performed preventive maintenance of telecommunications equipment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
High School Diploma -
Merced High School
Merced, CASkills
- Team Leadership
- Staff Supervision
- Facility Security
- Verbal Communication
- Written Communication
- Attention to Detail
- Team Management
- Dependable and Responsible
- Security Procedures
- De-Escalation Techniques
- Work Planning
Certification
- Certified Correctional Officer, Oregon Department of Corrections
- Certified Advanced Correctional Officer, Oregon Department of Corrections
- Tecole certification- Private Security, Texas
- Department of safety standards and training- Private Security
- Department of safety standards and training- Trainer Private Security
- National Cable Training Institute- Advanced Technician
- Society of Cable Television Institute- Cable Installer
Timeline
Correctional Sergeant
Texas Department Of Criminal Justice
05.2023 - Current
Correctional Lieutenant
Texas Department Of Criminal Justice
05.2022 - 05.2023
Correctional Deputy Sheriff
Bell County Sheriff's Department
04.2021 - 05.2022
Director of Operations
Signal 88 Security North West Oregon
11.2013 - 05.2021
Correctional Corporal
Oregon Department Of Corrections
03.2005 - 06.2016
Communications Manager
Country Cablevision
11.2000 - 04.2005
Communications Field Technician
AT&T Communications
06.1990 - 10.2000
High School Diploma -
Merced High School
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