Ambitious manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in team building, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
8
8
years of professional experience
Work History
Manager
Chili's
24 Hannaford Square, North Bennington, VT 05201
07.2022 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Manager
Chipotle Mexican Grill
1475 Western Ave, Albany NY 12203
12.2017 - 06.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Cilantromex
1 Crossgates Mall Rd, Albany NY 12203
11.2015 - 11.2017
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Checked and tested foods to verify quality and temperature.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Education
No Degree - Culinary Arts, Hotel And Restaurant Management
Schenectady County Community College
Schenectady, NY
06.2013
Skills
Supply Ordering and Management
Customer Service
Inventory Control
Food Preparation and Safety
Servsafe Certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Manager
Chili's
07.2022 - Current
Assistant Manager
Chipotle Mexican Grill
12.2017 - 06.2022
Assistant Manager
Cilantromex
11.2015 - 11.2017
No Degree - Culinary Arts, Hotel And Restaurant Management