Chris Tzetzis

• Developed real estate office, driving recruitment and operational growth.
• Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
• Sold 100s of real estate properties owned by others.
• Exceeded annual sales goals with innovative sales techniques.
• Managed 20 agents in the Realty USA Manlius Office
• Increased project productivity by collaborating with builders, investors and developers.
• Identified issues, analyzed information and provided solutions to problems.
• Drove operational improvements which resulted in savings and improved profit margins.

• Participated in team-building activities to enhance working relationships.
• Maintained energy and enthusiasm in fast-paced environment.
• Drove operational improvements which resulted in savings and improved profit margins.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Improved operations through consistent hard work and dedication.
• Oversaw daily operations to ensure high levels of productivity.
• Used Microsoft Word and other software tools to create documents and other communications.
• Served customers in a friendly, efficient manner following outlined steps of service.

• Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
• Supervised onsite team including caterers, audio-visual technicians, and facility management team.
• Recommended workflow and budget improvements, resulting in savings for the event.
• Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
• Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Increased customer satisfaction by resolving issues.
• Maintained energy and enthusiasm in fast-paced environment.
• Resolved problems, improved operations and provided exceptional service.

• Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Developed business plan, processes and procedures to provide superior Product and Service to customers.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Provided outstanding coaching to employees to boost productivity.
• Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
• Learned and remained updated on statutory requirements and regulations.
• Employed prompt decision-making and in-depth research to resolve issues.
• Served as primary point-of-contact with suppliers to achieve inventory expectations.

I was one of the Founders of the Westcott Street Cultural Fair

• Delivered smooth training execution by coordinating seminar functions, including site selection, scheduling, marketing, reservations, materials, event management and follow-up.
• Liaised with marketing and PR colleagues to promote special events in social calendars.
• Managed event logistics and operations, including support staff, vendor services and volunteers.
• Performed event coordination for larger parties and gatherings.
• Organized, coordinated and deployed events while focusing on delivering superior customer service.
• Planned large-scale events such as trade shows, conferences, and meetings.