Chris Van Dorn
Operations And Sales Leader
Granite Bay,CA
Summary
Top-notch sales and operations leader with a proven track record of success. Exceptional results with leading and growing organizations in B2B and B2C spaces.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
9
9
Certificates
Work History
Director Portfolio Management - West
NextGear Capital/Cox Automotive
Sacramento, CA (Remote)
02.2017 - 04.2023
- Promoted to lead multiple state operation of $200m portfolio with 1000+ independent small business car dealership clients, and 10+ seasoned portfolio managers (CA, OR, WA, ID, MT, NV, HI).
- Achieved top Presidents Club team results with 200%+ of budget regional revenue growth. Result of driving new business, increasing wallet share, and client retention.
- Leader of future leadership program developing and implementing comprehensive leadership training program. Delivered strong leadership bench while getting multiple employees promoted to leadership positions.
- Increased wallet share with complex development of SaaS offering strategy. Training regional team to develop trusted advisor status delivering industry leading solutions.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
- Coordinated quarterly business and financial health reviews to discuss business performance and new opportunities and provide benchmarking data and insights.
- Assisted clients with developing and maintaining capital plan to sufficiently meet, development, and remodel obligations through P&L insights.
- Designed and delivered web-based, self-directed learning onboarding materials. Implemented and presented successful onboarding in person coaching.
Commercial Portfolio Director - West
NextGear Capital/Cox Automotive
Sacramento, CA (Remote)
01.2016 - 01.2017
- Promoted to stand up commercial portfolio management team for $1B existing national commercial portfolio. Portfolio of largest and most complex independent dealers, franchise dealers, RV dealers, and specialty dealers in United States.
- Region achieved 135% of budgeted profit, 205% of revenue growth by driving sales volume through 10+ Commercial Portfolio Managers.
- Developed and delivered on complex rebalancing strategies to minimize risk exposures and eliminate portfolio margin compression.
- Built and delivered comprehensive trusted advisor training for 40+ commercial portfolio managers to enable proper delivery of business analysis, documentation, and data modeling to increase immediate client success.
- Identified national opportunities to leverage purchasing power with complex organizational SaaS partners, vendors, and marketing opportunities.
- Mass engaged with prospective customers to qualify product fit via multiple channels. Attendance and speaker at business expos and other industry events.
- Coordinated monthly business and financial P&L health analysis reviews to discuss business performance and new opportunities and provide benchmarking data and insights.
Senior Regional Sales Director - West
NextGear Capital/Cox Automotive
Sacramento (Remote), CA
01.2013 - 01.2015
- Promoted to strategically hire, train and develop team of geographic sales management spread from Texas West and create new National Account Team of hunter market share closers. Achieve Presidents Club results with team of 24 direct sales professionals exceeding 164% of budgeted sales revenue.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches. Established ambitious monthly, quarterly, and yearly sales targets. Managed deployment strategies, and developed go-to-market plans to capitalize on RV and Heavy Truck revenue opportunities.
- Fostered positive, proactive and professional relationships to achieve short- and long-term business goals. By aligning sales and operations together increased onboarding revenue by 20% and speed to market utilization by 7 days.
- Presented and attended seminars, business expos, and other events. Achieved 150% of events revenue team goal with development and execution of on-site event strategies.
Director Portfolio Management West
NextGear Capital/Cox Automotive (Formerly DSC)
Sacramento, CA (Remote)
02.2007 - 01.2013
- Hired to startup leadership and growth for Dealership Service Company that after extreme growth was sold to NextGear Capital/Cox Automotive. Company growth achieved was fastest at time in automotive finance industry. Achieved extreme regional growth of over 280%+ of budgeted revenue and profit as part of initial leadership team.
- Lead in strategic development of company product and services including partnership with national warranty and consumer finance companies.
- Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing, and training procedures.
Area Rental Operations Manager - Northern CA
Enterprise Rent-A-Car
San Francisco, CA (Remote)
02.1997 - 02.2007
- Leadership over 8 rental operations branches over multiple Northern California counties (Solano, Marin, Mendocino). Top District per unit growth 11% - consistent monthly top performer club.
- Executed sales and marketing initiatives to increase revenue for company. Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
- Negotiated vendor contracts and agreements with franchise auto dealerships to optimize cost savings and efficiency.
- Collaborated with cross-functional teams to align operations with corporate objectives. Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion. Trained and developed double-digit leaders throughout organization.
Education
MBA - Organizational Leadership
University of Arizona
Tucson, AZ 09.2019 - 09.2021
Bachelor of Science - Business Administration And Management
Colorado State University - Pueblo
Pueblo, CO 01.2009 - 01.2011
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
MBA - Organizational Leadership
University of Arizona
09.2019 - 09.2021
Director Portfolio Management - West
NextGear Capital/Cox Automotive
02.2017 - 04.2023
Commercial Portfolio Director - West
NextGear Capital/Cox Automotive
01.2016 - 01.2017
Everday Bias - Cook Ross
01-2016
Change Management - Prosci
01-2016
Trusted Advisor - Cox Automotive
01-2015
Public Speaking - The Buckley School
01-2014
Conversations to Inspire Performance - DDI
01-2014
Senior Regional Sales Director - West
NextGear Capital/Cox Automotive
01.2013 - 01.2015
Certified Master Dealer - NIADA
01-2013
The Challenger Sale - Gartner
01-2013
Driven to Lead - Cox Automotive
01-2012
Bachelor of Science - Business Administration And Management
Colorado State University - Pueblo
01.2009 - 01.2011
Effective Negotiation - Karrass
01-2008
Director Portfolio Management West
NextGear Capital/Cox Automotive (Formerly DSC)
02.2007 - 01.2013
Area Rental Operations Manager - Northern CA
Enterprise Rent-A-Car
02.1997 - 02.2007
Certification
Everday Bias - Cook Ross
2021 Presidents Club - Top Portfolio Director
* 2021, 2019, 2015 President's Club Winner
* 2015 MVP Award Winner for People
2021 Presidents Club - Top Portfolio Director
* 2021, 2019, 2015 President's Club Winner
* 2015 MVP Award Winner for People
Effective Competencies that Drive and Sustain Business Growth
- B2B and B2C Sales and Operations Leadership
- Field Sales Leadership and Pipeline Management
- Sales and Marketing Strategy Leadership
- Sales and Operations Enablement Leadership
- Training and Talent Development and Delivery
- Financial and Operations Analysis
- Commercial Portfolio Management
Awards and Achievements
* 2021, 2019, 2015 President's Club Winner
* 2015 MVP Award Winner for People
Effective Competencies that Drive and Sustain Business Growth
- B2B and B2C Sales and Operations Leadership
- Field Sales Leadership and Pipeline Management
- Sales and Marketing Strategy Leadership
- Sales and Operations Enablement Leadership
- Training and Talent Development and Delivery
- Financial and Operations Analysis
- Commercial Portfolio Management
Awards and Achievements
* 2021, 2019, 2015 President's Club Winner
* 2015 MVP Award Winner for People
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