Chris Villarreal
Bedford
Summary
Dynamic Senior Project Manager with a proven track record in managing payroll for over 100 businesses and 7,000 employees. Exceptional skills in problem-solving and client relationship management, dedicated to enhancing team performance and ensuring compliance with industry standards. Knowledgable in Paycom software and adaptable to company initiatives and client ambition.
Overview
9
9
years of professional experience
2022
2022
years of post-secondary education
Work History
Senior Project Manager
Paycom Payroll
Grapevine
08.2025 - Current
- Supported payrolls, driving timely and accurate payment of employee wages.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Managed $6.0 million in revenue while driving process change initiatives.
- Built and established strong partnerships with teams, vendors and contractors.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed strategies to increase revenue from existing accounts.
- Analyzed client data and identified opportunities for growth.
- Ensured compliance with industry regulations when partnering with clients.
- Ensured successful end-to-end payroll processing for the entire book of business.
Project Manager
Paycom Payroll
Grapevine
04.2024 - 08.2025
- Facilitated cross-departmental communication to ensure project alignment.
- Developed project plans using Paycom's project plan and executed on driving for resolutions.
- Led regular project meetings to track progress and address issues.
- Implemented process improvements to enhance workflow
- Established extensive documentation of client to representative experience. This includes projects, email communications, and CRM notes.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Front End Supervisor and Membership Clerk
Costco
Arlington
08.2017 - 03.2024
- Trained staff on effective customer interaction techniques to improve service quality.
- Resolved customer complaints swiftly to maintain high satisfaction levels.
- Conducted daily audits on merchandise.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Developed strategies to improve team performance and productivity.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
Education
Bachelor of Arts - History
University of Arlington
Arlington, TXSkills
- Project management
- Payroll processing
- Client relationship and staff development
- Compliance assurance
- Problem solving
- Conflict Management
- Process Improvement strategies
- Team performance optimization
Timeline
Senior Project Manager
Paycom Payroll
08.2025 - Current
Project Manager
Paycom Payroll
04.2024 - 08.2025
Front End Supervisor and Membership Clerk
Costco
08.2017 - 03.2024
Bachelor of Arts - History
University of Arlington