Work Preference
Summary
Overview
Work History
Education
Skills
Timeline

Chris Villarreal

Bedford,TX

Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefits

Summary

Dynamic project manager with a proven track record in managing payroll for over 100 businesses and 10,000 employees. Exceptional skills in problem-solving and client relationship management, dedicated to enhancing team performance and ensuring compliance with industry standards.

Overview

15
15

Years of Customer/Client/Member Service

2
2

Years in Payroll and Human Resources

Work History

Senior Project Manager

Paycom Payroll
Grapevine, Texas
04.2024 - Current
  • Supported payrolls, driving timely and accurate payment of employee wages.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.
  • Managed $6.5 million in revenue while driving process change initiatives.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Developed strategies to increase revenue from existing accounts.
  • Analyzed client data and identified opportunities for growth.
  • Ensured compliance with industry regulations when partnering with clients.
  • Ensured successful end-to-end payroll processing for the entire book of business.

Front End Supervisor and Membership Clerk

Costco
Arlington, TX
08.2017 - 03.2024
  • Trained staff on effective customer interaction techniques to improve service quality.
  • Resolved customer complaints swiftly to maintain high satisfaction levels.
  • Conducted daily audits on merchandise.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Developed strategies to improve team performance and productivity.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.

Education

Bachelor of Arts - History

University of Arlington, Arlington, TX
05-2021

Skills

  • Project management
  • Payroll processing
  • Client relationship
  • Compliance assurance
  • Team performance improvement and client staff development
  • Problem solving
  • Conflict Management
  • Process Improvement strategies

Timeline

Senior Project Manager - Paycom Payroll
04.2024 - Current
Front End Supervisor and Membership Clerk - Costco
08.2017 - 03.2024
University of Arlington - Bachelor of Arts, History
Chris Villarreal