Chris Von Housen
Acworth,GA
Summary
Well-qualified Customer Service Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Greystar Residential
04.2022 - 06.2023
- Engaged with clients, showcased units, discussed prices, and facilitated the move-in process to deliver exceptional customer service.
- Implemented thorough tenant screening processes to maintain community standards.
- Implemented local area marketing initiatives via promotional materials, and email communications to attract new business
- Ensured rent was up to date for residents by accurately processing money into our software system
- Engaged in discussions regarding renewal options for residents
Associate/Shift Manager
Race Trac Petroleum
06.2021 - 04.2022
- Upheld high standards of cleanliness and organization to ensure a welcoming atmosphere in the retail space
- Achieved high levels of customer satisfaction by providing exceptional service, leading to repeat business from satisfied clientele.
- Supervised and mentored team members, guiding them towards promotional opportunities.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Server
St. George Village Retirement Home
12.2019 - 06.2021
- Provided exceptional care and service, ensuring resident satisfaction through attentive and hospitable interactions during meal service
- Adhered to stringent safety protocols in food preparation and serving, contributing to a secure and healthy dining environment
- Recognized for outstanding performance and collaboration with the Employee of the Month honor, reflecting a strong capacity to maintain composure and positivity in a demanding work setting.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Chili's Grill & Bar
06.2019 - 12.2019
- Provided exceptional guest service by maintaining a welcoming and accessible demeanor, fostering positive interactions with a wide-ranging customer base
- Demonstrated comprehensive understanding of menu items and promotions, ensuring courteous and professional communication in a high-velocity setting.
Education
Bachelor of Science, Business Administration -
DeVry University
Atlanta, GA06.2016
Skills
- Team Management
- Conflict Resolution Techniques
- Meticulous Attention to Detail
- Focused on Customer Satisfaction
- Effective Communication
- Problem-Solving
- Patience
- Computer Literacy
- Data Entry
- Conflict Resolution
Timeline
Leasing Consultant
Greystar Residential
04.2022 - 06.2023
Associate/Shift Manager
Race Trac Petroleum
06.2021 - 04.2022
Server
St. George Village Retirement Home
12.2019 - 06.2021
Server
Chili's Grill & Bar
06.2019 - 12.2019
Bachelor of Science, Business Administration -
DeVry University
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