Chris Wallin
Monticello,MN
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Seasoned and results-driven District Manager with relevant experience overseeing operations, driving sales, and improving customer service. Previous roles have resulted in significant improvement in operational efficiency, increased revenue growth, and enhanced staff performance. Dedicated to sustaining operational excellence and delivering results for optimal profitability.
Overview
25
25
years of professional experience
Work History
National Training Manager
Genuine Parts Company
03.2021 - 09.2025
- Manage the Leadership Development program for high-potential employees.
- Monitored the progress of trainees throughout their development program and provided feedback as needed.
- Design, facilitate, and produce live training classes, both in person and virtual.
- Communicate with stakeholders to determine needs, and implement training and development-based solutions.
- Collaborated with field leadership, HR, and senior leadership to identify, assess, and deliver training needs.
- Participated in, and managed, additional projects as needed.
Retail Business Development Manager
Genuine Parts Company
05.2019 - 03.2021
- Work directly with owners and other key decision-makers to improve the execution of retail within their store or stores through a consultant's lens.
- Delivered both soft skills, compliance, and process training to hourly and salaried employees.
- Worked with multiple company-owned stores to ensure full understanding and execution of retail directives.
District Manager
Advance Auto Parts
08.2013 - 05.2019
- Led a team of up to 17 general managers, each with teams of up to 15 employees, to build customer loyalty.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Fostered a positive workplace culture through effective communication and team-building activities.
District Manager
Heartland Automotive, DBA Jiffy Lube
01.2010 - 08.2013
- Lead a team of 11 to 15 general managers, each with teams of up to 10 employees, to exceed customer service expectations.
- Executed strategic initiatives to enhance store performance and sales growth.
- Fostered a positive workplace culture through effective communication and team-building activities.
- Analyzed sales data to identify trends and adjust operational strategies accordingly.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
General Manager /Inside & Outside Sales Rep
Oreilly Auto Parts
05.2005 - 01.2010
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed marketing strategies to promote store promotions and products.
- Fostered a positive workplace culture through effective communication.
- Built and maintained loyal, long-term customer relationships through effective account management.
Area Manager in Training
Valvoline Instant Oil Change
07.2000 - 05.2005
- Supervised daily operations across multiple service centers.
- Trained and mentored managers on operational best practices.
- Implemented safety protocols to ensure team compliance.
- Evaluated performance metrics to drive continuous improvement initiatives.
- Conducted regular audits of facilities for quality assurance standards.
- Oversaw the recruitment process for new staff members including interviewing and training.
Education
Graduate -
Gridley High School
Gridley, Illinois06-1993
Skills
- Leadership development
- Program facilitation
- Team building
- Coaching and mentoring
- Relationship management
- Customer relations
- Strategic planning
- Operations management
- Financial management
- Goal setting and performance metrics
- Multi-unit management
- Advanced problem solving
- Processes and procedures
- Verbal and written communication
- Microsoft office suite
References
available upon request
Certifications And Awards
- 2003-2004, Hall of Fame Award and Manager of the Year VIOC
- 2004, Dale Carnegie Graduate (went on to be a certified teaching assistant)
- 2000-2005, Certified trainer in P&L, Selection and Recruiting, and Train the Trainer classes
- 01/01/10 to 08/31/13, New-hire Orientation Director
- 2021, Achieve Forum Trainer Certification and ELI Certification
- 2022, Certificate in Adult Learning
- 2023, Certificate in Coaching
Timeline
National Training Manager
Genuine Parts Company
03.2021 - 09.2025
Retail Business Development Manager
Genuine Parts Company
05.2019 - 03.2021
District Manager
Advance Auto Parts
08.2013 - 05.2019
District Manager
Heartland Automotive, DBA Jiffy Lube
01.2010 - 08.2013
General Manager /Inside & Outside Sales Rep
Oreilly Auto Parts
05.2005 - 01.2010
Area Manager in Training
Valvoline Instant Oil Change
07.2000 - 05.2005
Graduate -
Gridley High School
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