Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Chris Warner

Central Point,OR

Summary

Customer-oriented Assistant Store Manager offering over 21 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Merchandising/Operations/HR Asst. Store Manager

Fred Meyer Stores
Medford, OR
06.2019 - Current
  • Developed and implemented recruitment strategies to attract qualified candidates.
  • Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
  • Monitored daily operations for compliance with quality standards and safety regulations.
  • Conducted regular meetings with staff members to discuss performance issues or concerns.
  • Communicated clear action plans to optimize results and successfully execute operational activities.
  • Ensured compliance with company policies regarding product selection, ordering, display and inventory management.
  • Assisted in developing visual displays for stores according to corporate guidelines.
  • Organized special events such as youth bike training and car shows as part of promotional activities.

Home Department Manager

Fred Meyer Stores
Medford, Oregon
11.2003 - 05.2019
  • Managed daily operations of the Home Department, including scheduling staff and assigning tasks.
  • Ensured customer satisfaction by providing quality service and resolving customer complaints in a timely manner.
  • Developed strategies to increase sales, such as promotional activities, product displays, and special events.
  • Conducted monthly performance reviews with all Home Department employees to discuss job expectations and evaluate progress.
  • Maintained a clean and organized store environment by performing regular maintenance checks on equipment and fixtures.
  • Provided feedback to corporate office on customer trends, changes in regulations, or other relevant information related to the department's operations.

Education

High School Diploma -

Hemet High School
Hemet, CA
06-1992

Skills

  • Interview scheduling
  • Employee Relations
  • HR policies
  • POS Systems
  • Operations Management
  • Loss Prevention
  • Customer Service Management
  • Competitor Monitoring
  • Retail Inventory Management
  • Store Merchandising
  • Risk Management
  • Employee Scheduling
  • Sales Promotions
  • MS Office proficient
  • Employee supervision and motivation
  • Multitasking and Organization

Affiliations

  • Junior Achievement Teacher

Accomplishments

  • Exceeded sales goals during store remodels by ensuring product high traffic placement and customer accessibility
  • Implemented strategies to increase sales in both the fuel and home departments by generating inviting displays of promotional products
  • Reduced scan loss in fresh departments by monitoring backstock and ordering procedures
  • Assisted in the opening of 3 fuel centers. Klamath Falls, North Medford and South Medford. The North Medford location received honors for selling the most fuel of any Fred Meyer fuel center during a grand opening.
  • Was tasked with increasing merchandise sales at the Grants Pass fuel center by 5%. Within 30 days sales increased by 22% and sustained a 14% increase for 3 years.

Certification

  • Excel
  • Forklift
  • CPR/First Aid/AED
  • MAGIC
  • CAO

Timeline

Merchandising/Operations/HR Asst. Store Manager

Fred Meyer Stores
06.2019 - Current

Home Department Manager

Fred Meyer Stores
11.2003 - 05.2019

High School Diploma -

Hemet High School

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Chris Warner