Chris Wells
Salem,AL
Summary
Dedicated and results-driven Network Manager with extensive experience in telecommunications, networking, and infrastructure management. Expertise in fiber optics, copper installations, network troubleshooting, and field operations. Strong leadership background in training, safety, quality control, and project implementation. Proven ability to optimize network efficiency, lead teams, and manage large-scale installations and repairs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Network Manager
AT&T
01.2022 - Current
- Oversee installation and repair technicians for fiber and copper networks
- Manage network infrastructure, ensuring efficient supply control and adherence to safety protocols
- Train field teams on new processes, applications, and operational procedures
- Implement network troubleshooting and optimization strategies
- Improved network performance by implementing advanced monitoring tools and troubleshooting techniques.
Wire Technician
AT&T
01.2014 - 01.2022
- Installed and troubleshot fiber, Direct TV, VoIP, internet, and home networking systems
- Led business network implementations, including router setup, network cabling, and connectivity solutions
- Provided hands-on training and mentoring for new hires
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Reduced service downtime by promptly addressing and resolving wire connectivity problems.
- Exceeded team productivity goals through diligent work ethic and strong attention to detail during installation procedures.
Corrections Officer
Columbus Consolidated Government (CCG)
01.2004 - 01.2014
- Managed facility operations, security protocols, and inmate supervision
- Trained personnel on landfill operations, stormwater management, and heavy equipment operation
- Conducted environmental waste control and compliance inspections
- Oversaw and maintained custody of 7 inmates in minimum security.
Education
Associate of Science - Information Technologies, Computer Networking, Security, Business Management, Microsoft Office Suite
Southern New Hampshire University (SNHU)
Online01.2019
Skills
- Telecommunication & Networking
- Fiber optics splicing
- Cat 5/Cat 6 installation
- IP/Poe camera networking VoIP
- Ubiquiti AP installation
- Technical Operations
- Field network management
- Troubleshooting
- Home/business network installation
- Project & Team Management
- Process improvement
- Safety compliance (OP78)
- Manufacturing & Quality Control
- Design and assembly Quality Control
- Equipment operations
- Facilities & Infrastructure
- Electrical
- Blueprint reading
- Environmental management (landfill/stormwater)
- Software & Tools
- Excel
- PowerPoint
- Word
Certification
- Fiber Optic Installation & Splicing Certification
- Network Security & Infrastructure Training
- OSHA Safety Compliance & Environmental Management
Timeline
Network Manager
AT&T
01.2022 - Current
Wire Technician
AT&T
01.2014 - 01.2022
Corrections Officer
Columbus Consolidated Government (CCG)
01.2004 - 01.2014
Associate of Science - Information Technologies, Computer Networking, Security, Business Management, Microsoft Office Suite
Southern New Hampshire University (SNHU)
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