Experienced and results-oriented management professional with a track record of success spanning over 15 years. Possesses extensive knowledge in leading projects, operations, and business units. Demonstrates strong communication, interpersonal, presentation, and organizational skills, complemented by exceptional problem-solving abilities. Proven aptitude for managing complex projects, driving business operations, and overseeing business development initiatives. Background includes military contracting, waste management, and construction operations. Holds extensive management experience in ensuring policy compliance, pricing accuracy, quality control, quality assurance, recording and reporting, safety protocols, regulatory adherence, and SOP compliance. Offers a solid grasp of industry trends, excellent communication skills, and a talent for identifying areas in need of improvement, implementing strategic changes accordingly. Exhibits proficiency in making independent decisions and exercising sound judgment to drive company success. Dedicated to applying training, monitoring, and morale-building techniques to enhance employee engagement and optimize performance. Organized and dependable, excelling at managing multiple priorities with a positive attitude. Willingly takes on additional responsibilities to achieve team objectives.
Overview
15
15
years of professional experience
Work History
Operations Manager
Grants Pass Sanitation
Grants Pass, Oregon
05.2012 - 02.2023
Instrumental in generating an impressive $5+ million in unforeseen revenue growth throughout the past three fiscal years.
Effectively oversaw a team, encompassing recruitment, training, mentoring, and performance evaluation, while establishing clear supervisory targets and objectives.
Led implementation and successful execution of strategic operating plans for Business Unit 401, ensuring alignment with organizational goals and objectives. Actively advocated for and oversaw implementation of tactical initiatives aimed at enhancing customer experience, driving growth, and ensuring long-term sustainability, all while optimizing profitability.
Provided oversight for robust safety and accident prevention programs, ensuring strict adherence to both OSHA regulations and internal company policies. Demonstrated commitment to creating a safe and productive work environment for all employees. Proactively identified and resolved any instances of unauthorized, unsafe, or ineffective practices to mitigate risks and promote a ''Safety First'' culture.
Built and cultivated an exceptional team and fostered a workplace culture that consistently strives for excellence. Skillfully managed performance evaluations and talent development initiatives, ensuring the growth and professional advancement of team members. Actively promoted the sharing of best practices across the organization, fostering a collaborative environment and driving continuous improvement.
Achieved significant reductions in budgetary expenditures by skillfully negotiating contracts to secure more favorable terms and conditions. Implemented streamlined operational processes that resulted in increased profitability for the organization. Through strategic cost management and operational efficiencies, successfully optimized financial outcomes while maintaining high standards of quality and effectiveness.
Implemented proactive measures to minimize operational risks, employing comprehensive strategies to identify, assess, and mitigate potential challenges. Organized and analyzed data meticulously to forecast performance trends accurately. By adopting a data-driven approach, effectively mitigated risks and enhanced the ability to make informed decisions based on future performance projections.
Provided cross-functional support to the North-West region, encompassing extensive travel across seven states to assist other operating divisions. Played a pivotal role in facilitating strategic training and development initiatives, fostering collaboration and knowledge sharing among teams. By leveraging expertise and resources, effectively contributed to the growth and development of various divisions, promoting a unified approach towards achieving organizational goals.
MHE General Foreman
Kellogg Brown & Root Inc
Umm Qasr, Al Kut, Diwaniyah, Iraq
05.2008 - 12.2012
Assumed a key leadership role in managing and overseeing more than $60+ million worth of Material Handling Equipment (MHE) and government assets, specifically to facilitate the vital transportation movements for Forward Operating Base T4 Bucca, G3 Delta & G6 Echo. Throughout Operation Iraqi Freedom, Operation Enduring Freedom, and Operation New Dawn, played a pivotal part in ensuring the smooth execution of mission-critical operations. Demonstrated expert oversight in optimizing the utilization and maintenance of equipment and assets, thereby significantly contributing to operational requirements and overall mission success.
Served as the department liaison responsible for facilitating effective communication and collaboration between clients and civilian contractors. Acted as a vital link, ensuring smooth coordination and understanding between the two parties. Demonstrated strong interpersonal and communication skills to address client needs and facilitate successful interactions with civilian contractors, ultimately fostering positive working relationships and achieving project objectives.
Provided direct supervision and effective management for a diverse team consisting of 10 Equipment Foremen, 36 Equipment Operators, and 74 Iraqi Subcontractors. Demonstrated strong leadership skills in overseeing their activities, ensuring adherence to quality standards, and promoting a safe and productive work environment. Implemented efficient workflows, fostered teamwork, and supported professional development initiatives to maximize team performance and achieve operational goals.
Enforced strict compliance with OSHA regulations and adhered to KBR's policies and procedures. Demonstrated a steadfast commitment to maintaining a safe and healthy work environment for all employees. Conducted regular inspections, provided training on safety protocols, and took appropriate corrective actions to ensure full compliance with both external and internal regulatory requirements.
Ensured meticulous compliance with Activity Hazard Analysis (AHA) reviews pertaining to specific mission issues and other daily assignments. Diligently assessed potential hazards, identified appropriate safety measures, and implemented necessary controls to mitigate risks effectively. Demonstrated a proactive approach to maintaining a safe working environment by consistently monitoring and enforcing adherence to AHA requirements.
Successfully executed and administered all Quality Assurance/Quality Control (QAQC) and Defense Contract Management Agency (DCMA) audits. Demonstrated meticulous attention to detail and thoroughness in conducting comprehensive assessments of processes, procedures, and deliverables. Effectively ensured compliance with established quality standards and contract requirements, while proactively identifying areas for improvement. Maintained a strong focus on achieving operational excellence and upholding the highest level of quality in all project deliverables.
Interpreter Support & Food Service Assistant at Grants Pass School District 7Interpreter Support & Food Service Assistant at Grants Pass School District 7