Chris Worling
Los Lunas,NM
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Manager
Forthright Auto
Albuquerque, NM
11.2019 - 10.2023
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Implemented process changes designed to streamline workflow within the department.
- Negotiated contracts with suppliers to achieve cost savings without compromising quality standards.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Created and maintained sales environment to support business objectives.
General Sales Manager
Reliable Nissan
Albuquerque, NM
06.2018 - 11.2019
- Developed and implemented strategies to increase sales revenue.
- Monitored customer satisfaction levels and took corrective action when needed.
- Collaborated with marketing team to develop promotional campaigns.
- Analyzed market trends and identified potential new customers.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Managed staff of 15 sales representatives, providing guidance and support as needed.
- Conducted regular training sessions for new sales personnel.
- Coordinated with other departments to ensure timely delivery of products or services to customers.
- Maintained accurate records of all transactions in the company's CRM system.
- Resolved customer complaints in a timely manner.
- Assisted in developing pricing models for various products or services offered by the company.
- Negotiated contracts with vendors and suppliers for better pricing terms.
- Advised senior management on changes in product offerings based on customer feedback and market conditions.
- Implemented effective incentive programs for sales reps to boost productivity levels.
- Developed relationships with key stakeholders across different industries.
- Organized trade shows, conferences, seminars., to promote company's products and services.
- Identified areas needing improvement in order to maximize efficiency.
- Analyzed competitor strategies to gain an edge over them in the marketplace.
- Utilized data analytics tools to monitor progress against set targets.
- Reviewed customer feedback surveys regularly and devised plans accordingly.
- Ensured compliance with applicable laws and regulations related to sales activities.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
- Reviewed inventory data to make adjustments, evaluate forecasts and meet demands.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Identified weaknesses and implemented sales and business practices training to improve performance.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Stayed up-to-date on extensive company products and services.
- Managed, hired and trained high-performing sales and support team, maximizing overall profitability by setting benchmarks throughout budget development.
- Managed, hired and trained high-performing sales and support team, maximizing overall profitability by setting benchmarks throughout budget development.
Education
High School Diploma -
Manzano
Albuquerque, NM05-2000
Skills
- Revenue Forecasting
- Client Relationship Management
- Market Research
- Sales Planning
- Performance Management
- Sales Reporting
- Vendor Management
- Profitability Optimization
- Pipeline Management
- Sales Tracking
- Business Planning
- Staff Management
- Sales Team Training
- Market Research, Forecasting, and Analysis
- Rapport and Relationship Building
- Sales Expertise
- Exceptional Multi-Tasker
- Persuasive Negotiations
- Sales Presentations
Affiliations
I enjoy outdoor activities with my children in my spare time. Coaching my boys baseball teams was one my most rewarding activities.
Accomplishments
Master certified sale associate with multiple manufacturers.
C tier dealer Finance and Insurance excellence award.
Certification
Notary Public.
License for insurance sales.
Languages
English
Full Professional
References
References available upon request.
Timeline
Sales Manager
Forthright Auto
11.2019 - 10.2023
General Sales Manager
Reliable Nissan
06.2018 - 11.2019
High School Diploma -
Manzano
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