Chris Wright
Cleveland,TN
Summary
Experienced in office and field operations management and project leadership with a strong background in team supervision and product development.
Retail sales floor, backroom and cashier experience.
Overview
21
21
years of professional experience
Work History
Marketing / Field Operations Supervisor
The Portrait Cafe (General Photographic Resources)
Cleveland, Tennessee
07.2005 - Current
- Manage a team of 30 field personnel and 10-12 marketing / customer service personnel.
- Conduct performance reviews to evaluate employee progress and deliver actionable feedback.
- Manage field scheduling, payroll, and financial reporting to ensure operational efficiency.
- Collaborate with customer service to resolve product-related complaints, implementing effective solutions.
- Work with owner and management to create and implement new photography programs, products and sales sheets.
Sales Floor Team Member
Target
Cleveland, Tennessee
10.2015 - 12.2020
- Welcomed guests, creating a friendly shopping environment.
- Assisted with product inquiries, enhancing customer satisfaction.
- Maintained an organized sales floor.
- Stocked and organized shelves.
- Cashier.
- Managed inventory storage in the backroom.
- Order fulfillment.
Education
Associate of Science - Business Management
Cleveland State Community College
Cleveland, TN05-2004
Skills
- Customer relationship management
- Customer service resolution
- Team management
- Performance evaluation
- Payroll administration
- Attention to detail
Timeline
Sales Floor Team Member
Target
10.2015 - 12.2020
Marketing / Field Operations Supervisor
The Portrait Cafe (General Photographic Resources)
07.2005 - Current
Associate of Science - Business Management
Cleveland State Community College