Christopher Young

Offered one-on-one or small-group instruction for students needing additional attention and support.

• Built relationships with students to boost rapport and word-of-mouth referrals.

Managed day-to-day business operations.

• Consulted with customers to assess needs and propose optimal solutions.
• Recruited, hired and trained initial personnel, worked to establish key internal functions and outline scope of positions for new organization.

• Nursing Home Administrator for two different companies.
• Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Established foundational processes for business operations.

• Started from firefighter and worked my way to fire chief during this period.
• Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
• Supervised firehouse operations.
• Optimized fire services management with introduction of new systems, policies, procedures, and tools.