Business Office Administrator with experience as a receptionist, providing excellent customer service, and Microsoft Office Suite. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Sets example for work ethic, punctuality and quality.
Overview
19
19
years of professional experience
Work History
Team Lead
Gate Petroleum
01.2021 - 02.2025
Delivered exceptional customer service through effective communication skills.
Managed cash handling processes, including daily cash balances and deposits.
Facilitated managerial functions by enforcing procedures and enhancing staff communication.
Oversaw food service management, ensuring compliance with safety and health standards.
Monitored inventory levels while managing supply orders to meet operational needs.
Assisted in fuel orders, determining pricing and coordinating delivery logistics.
Placed orders for food and drink shipments to maintain adequate stock levels.
Ensured proper temperature control for food and beverages throughout service.
Receptionist/Concierge
Habor Chase Senior Living at Mandarin
01.2022 - 05.2023
Operated telephone switchboard to answer, screen, and forward calls efficiently.
Greeted visitors, assessed purpose of visit, and directed them to appropriate locations.
Managed patient records ensuring accuracy and confidentiality.
Transmitted information and documents to customers via computer, mail, or facsimile.
Filed and maintained records systematically to support operational effectiveness.
Administrative Assistant
Florida State College- Jacksonville, Florida
08.2019 - 04.2020
Managed phone communications by providing information, taking messages, and transferring calls efficiently.
Greeted visitors and callers, directing inquiries to appropriate personnel based on needs.
Created and maintained databases, ensuring accurate data entry and updates.
Utilized computers for database management and word processing tasks.
Operated office equipment, coordinating repairs for malfunctions as needed.
Established and managed filing systems, maintaining accurate records and documentation.
Coordinated electronic mail systems to ensure effective information flow within the organization.
Scheduled and confirmed meetings for students and faculty, optimizing calendar management.
Cashier/Customer Service
Walgreen Pharmacy
07.2006 - 02.2019
Restocked merchandise on shelves to ensure product availability.