Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chris Zavala Sanchez

Richmond,CA

Summary

I am an enthusiastic and reliable professional worker who is always eager to provide excellent customer service. I have an extensive experience in customer service. Also, the ability to excel in high-pressure environments while effectively multitasking. Recognized for exceptional communication and a warm, welcoming demeanor, ensuring a positive experience.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.

Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Hostess

Drew Granville
01.2025 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Waitress

Joseph K.
01.2011 - 03.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

Associate of Arts -

Contra Costa College
San Pablo, CA
05-2015

High School Diploma -

Richmond High School
Richmond
06-2009

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Greeting guests
  • Exceptional communication

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Hostess

Drew Granville
01.2025 - Current

Waitress

Joseph K.
01.2011 - 03.2020

Associate of Arts -

Contra Costa College

High School Diploma -

Richmond High School