CHRISANN MORRIS-WRIGHT
Killeen,United States
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Clerk
US ARMY
03.2021 - Current
- Manage files, office supplies and inventory, ensuring smooth operations
- Assisted with document preparation, data entry and filing
- Monitoring and using office equipment, such as computers, printers, and fax machines, and reporting any problems
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Managed approximately 20 incoming emails per day from Manager and Supervisor.
Wheeled Vehicle Mechanic
US Army
08.2019 - 02.2021
- Handled repair work and maintenance to keep vehicles functional.
- Contributed to cost savings by accurately identifying necessary parts for repairs, minimizing waste and optimizing resource usage.
- Troubleshot vehicle faults and successfully operated heavy diesel equipment.
- Assessed vehicles to identify degree of malfunction or damage.
- Read and followed technical documentation to complete accurate repairs.
- Investigated over 100 customer complaints to identify cause of malfunctions.
Shift Supervisor
Starbucks Coffee Shop
08.2017 - 05.2019
- Completed store opening and closing procedures and balanced tills.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Responded to and resolved customer questions and concerns.
- Delivered successful training to more than 8 employees during tenure, educating on successful work processes and productivity strategies.
Education
Associate's degree - General Education
Central Texas College
Killeen, TX12.2024
High School Diploma -
Denbigh High School
Clarendon, Jamaica06.2015
Skills
- File Organization
- Policy Enforcement
- Training Material Preparation
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Team Collaboration
- Customer Communication
- Document Typing and Formatting
- Software Proficient
- Information Processing
- Records Maintenance
- Maintaining confidentiality
- Verbal and written communication
- Database entry
Availability
Full-time, Telework, Shift work
References
- Jorge Maldonado, US ARMY, Manager, (254) 350-1200, j.maldo254@gmail.com
- Jerald Fight, US ARMY, Supervisor, (281) 409-0963
- Aneta Wizsowaty, Starbucks Coffee Shop, Manager, (516) 644-1268
Certification
- Digital Training Management System 04/2024
- Distributed Leader Course 10/21
Timeline
Administrative Clerk
US ARMY
03.2021 - Current
Wheeled Vehicle Mechanic
US Army
08.2019 - 02.2021
Shift Supervisor
Starbucks Coffee Shop
08.2017 - 05.2019
Associate's degree - General Education
Central Texas College
High School Diploma -
Denbigh High School
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