Chrisanto Masangcay
San Francisco,CA
Summary
Experienced and detail-oriented worker with hands-on expertise in troubleshooting, diagnosing, and resolving complex technical issues. Proven track record of leading diagnostic teams, optimizing workflow, and ensuring compliance with industry standards. Adept at using advanced diagnostic tools and interpreting technical data to drive accurate repairs and system performance. Strong leadership, training, and communication skills, with a commitment to safety, quality, and continuous improvement.
Overview
4
4
years of professional experience
Work History
Service Technician
Tesla
San Francisco, California
05.2023 - 08.2025
- Upheld a clean, organized, and safety-compliant work environment through continuous workspace maintenance.
- Trained and onboarded new employees on core inspection procedures, ensuring adherence to quality and safety standards.
- Maintained clear and consistent communication with management, staff, and clients to ensure smooth operations and customer satisfaction.
- Monitored supply levels, and proactively restocked shelves and mobile service units, minimizing downtime and supporting uninterrupted workflow.
Server
Kura Sushi Bar
San Francisco, California
11.2022 - 03.2023
- Fostered a welcoming and positive atmosphere, anticipating guests' needs, and ensuring consistent comfort and satisfaction.
- Maintained a clean, organized, and sanitized workspace during closing procedures to ensure operational readiness for the following day.
- Ensured timely and organized restocking of containers, supporting inventory accuracy, and optimal workspace efficiency.
- Tracked parts arrivals, monitored inventory levels, and reconciled daily supply usage to align with service demands, and reduce stock discrepancies.
Service Technician
Serramonte Volkswagen/Kia
Colman, CA
09.2021 - 11.2022
- Trained new employees on inspection procedures and inventory protocols, ensuring accuracy in tracking and restocking essential tools and materials.
- Maintained consistent communication with management, staff, and clients to coordinate incoming deliveries, update job statuses, and resolve supply-related issues in real time.
- Executed routine services on a strict schedule by proactively preparing necessary inventory, and streamlining work processes.
- Delivered high-quality service during peak hours by efficiently managing service tasks, and ensuring all required parts and supplies were readily available.
Education
Associate of Science - Automotive Technology
Skyline College
San Bruno, CA05-2019
Skills
- Microsoft Office
- Order processing and tracking
- Data entry and database management
- Materials handling and storage
- Problem solving and issue resolution
- Receiving and inspection of goods
References
References available upon request.
Timeline
Service Technician
Tesla
05.2023 - 08.2025
Server
Kura Sushi Bar
11.2022 - 03.2023
Service Technician
Serramonte Volkswagen/Kia
09.2021 - 11.2022
Associate of Science - Automotive Technology
Skyline College
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