Dedicated professional with experience in housekeeping and resident support. Skilled in multitasking, time management, and training new staff, ensuring efficient operations and enhancing overall guest and resident satisfaction.
Overview
10
10
years of professional experience
Work History
Housekeeper
Econo Lodge Hotel
12.2024 - 02.2025
Cleaned and sanitized guest rooms to ensure high cleanliness standards.
Organized and maintained housekeeping supplies and equipment for efficient operations.
Reported maintenance issues promptly to improve guest experience.
Assisted in training new staff on cleaning procedures and hotel protocols.
Resident Assistant
The Residence at Skyway Park
09.2016 - 12.2017
Organized recreational programs, promoting physical and mental wellness among residents.
Trained new staff on operational procedures and best practices for resident care.
Implemented feedback mechanisms to improve service delivery and resident satisfaction.
Collaborated with multidisciplinary teams to enhance overall quality of care provided to residents.
Delivered exceptional care to residents with diverse needs, ranging from dementia and Alzheimer''s patients to those requiring physical rehabilitation support.
Provided emotional support for residents during difficult transitions or personal challenges, enhancing overall mental wellbeing.
Followed residence's service plan and provided assistance with toileting, bathing, dressing, oral hygiene and other daily living tasks.
Delivered and served meals and provided other dining needs.
Escorted residents to community activities and games and encouraged participation.
Resident Assistant
Brookedale Assisted Living
08.2015 - 12.2017
Facilitated daily activities for residents, enhancing engagement and social interaction.
Assisted in administering medication under supervision, ensuring compliance with health protocols.
Developed individualized care plans in collaboration with healthcare staff to meet resident needs.
Monitored resident well-being, reporting changes to nursing staff for timely interventions.