Chrisenda Hardy
Special Education Teacher
Temple,TX
Summary
Polished Child Youth Program Assistant with an understanding of special needs, conditions, dietary restrictions and physical impairments. Effective performer knowledgeable in child and youth development principles. Highly energetic and patient with dynamic organizational and time management skills. Served as team leader for program staff, participated in conferences with parents, school representatives (teachers, principal), and program staff. Supervised children and youth in an after school program setting. Acted as manager in non-routine or emergency situations for the purpose of opening or closing facility at the appropriate times.
Overview
13
13
years of professional experience
Work History
Counselor
Mississippi State Department of Rehabilitation
Pearl, MS
12.2016 - 09.2017
- Worked directly with clients and their families, personal care attendants, vendors, insurance companies, and contractors to achieve the care, specialized medical equipment and specialized medical supplies for each individual client to have the freedom to live independently in their homes.
- Aided in admittance and orientation into the program
- Negotiated bids with contractors
- Completed pay roll.
- Supervised Personal Care Attendants of the clients
- Case Management
- Ordered Specialized Medical Supplies and Durable Medical Equipment for clients.
- Quarterly home visits with clients
- Monthly contacts via phone with clients
Administrative Assistant
O'McDougle Love and Care Home
Pelahatchie, MS
10.2009 - 06.2018
- Answering the phone and taking messages
- Organizing and maintained the up-keep of the office Schedule appointments
- Sort and distribute mail
- Greet incoming guests
- Operate copy machine, fax machine, computer
- Assist with meeting and other events
- Maintain calendar and appointments for director.
- Performed case management duties
- Aided in admission and orientation of new residents into the facility.
- Scheduled all appointments for veterans
- Supervised staff
- Ensured that facility was in compliance with state and Veteran Affairs rules and regulations
Administrative Assistant
Logista
Pearl, MS
01.2010 - 12.2011
- Duties :
- Case Management
- Assist administration
- Scheduled meeting/ appointments Greet and assist clients.
- Make schedule of assignments for employees Performed secretary duties.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Coordinated office inventory by restocking supplies and placing purchase orders.
- Received and routed business correspondence to correct department or staff member.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone inquiries from clients, vendors and the public.
- Made travel arrangements for management and executive staff.
- Provided clerical support to company employees, including copying, faxing and file management.
- Wrote professional memorandum, letters and marketing copy.
- Prepared packages for shipment, pickup or courier delivery to customers.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Created detailed expense reports and requests for capital expenditures.
- Ordered and distributed office supplies while adhering to a fixed office budget.
- Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
- Managed office supplies, vendors, organization and upkeep.
Teacher Assistant
Lloyd Elementary
Fort Benning, GA
10.2006 - 06.2007
- Instructed up to 10 students individually and in groups.
- Set up lesson materials, bulletin board displays and demonstrations.
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Observed and evaluated students' performance, behavior, social development and physical health.
- Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
- Pursued professional development continually by attending educational conferences and teacher training workshops.
Assistant SPED Teacher
09.2005
- Assisted students in the regular education classroom with assignments.
- Monitored students behavior.
- Assisted teacher with teaching lessons to the students.
Secretary
DODDS SCHOOLS EUROPE
Heidelberg, Germany, Germany
09.2005 - 10.2007
- Received and directed all incoming calls Assisted with all school communication Greeting visitors Routed incoming and outgoing mail Maintained clerical and computerized records of students.
- Kept reception area clean and neat to give visitors a positive impression of the company.
- Coordinated office inventory by restocking supplies and placing purchase orders.
- Ordered all office supplies including ink cartridges, toner, and paper.
- Wrote professional memorandum, letters and marketing copy.
- Created detailed expense reports and requests for capital expenditures.
Case Manager
Region 8 Mental Health
Brandon, MS
08.2012 - 04.2015
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Monitored clients with addictions to ensure medication compliance and scheduled Dr. appointments.
- Worked with prescribing professionals to get patients necessary medications.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Recommended treatment protocols such as group therapy or rehabilitation.
- Observed and monitored client behavior and responses to treatment.
- Recorded client information on special flow sheets, accurately indicating suicidal precautions, sleep flow and restraints.
- Developed and implemented treatment plans and modified when needed.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
- Connected clients with community service and resource agencies.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Displayed sensitivity to the cultural and linguistic needs of the clients and families served.
- Maintained a case load of more than 20 children in public schools and group home placements.
- Involved clients' family members in planning social service programs.
- Documented psychiatric services and responses to treatment in patient case files.
- Offered and documented treatment consent forms in patient health records.
Education
Bachelor of Arts - Social Services
Belhaven University
Skills
- Compassionate
- Skilled case manager
- Culturally-sensitive
- Organized
- Calm under pressure
- Reliable
- Cooperative
Compassion for helping clients
Assists clients with community resources
Cultural awareness
Great organizational skills
Works well under pressure
Trustworthy
Works well with others
Timeline
Counselor
Mississippi State Department of Rehabilitation
12.2016 - 09.2017
Case Manager
Region 8 Mental Health
08.2012 - 04.2015
Administrative Assistant
Logista
01.2010 - 12.2011
Administrative Assistant
O'McDougle Love and Care Home
10.2009 - 06.2018
Teacher Assistant
Lloyd Elementary
10.2006 - 06.2007
Assistant SPED Teacher
09.2005
Secretary
DODDS SCHOOLS EUROPE
09.2005 - 10.2007
Bachelor of Arts - Social Services
Belhaven University