Chris Florio

Led the Cybersecurity Application Development team as a Development Manager, overseeing the development and support of IT-facing applications aimed at streamlining engagement with Cybersecurity services, processes, and the PMO. Managed backend data processing services, including the Vulnerability Manager and logging and monitoring for PCI-scoped applications, ensuring effective security alerts were ingested into SIEM solutions.

• Directed Agile team of 8 React, GoLang, and Node.js Software Engineers, guiding them through design, development, and technical support phases on Google Cloud Platform (GCP).
• Proactively mentored junior software engineers, offering insightful guidance on development strategies and education on innovative development techniques to foster culture of continuous improvement.
• Led initiatives to streamline Cybersecurity service creation, reducing time to market from weeks to under an hour.

As the Development Manager for HostGator's web hosting invoice and customer onboarding solutions, I orchestrate the coordination of sustaining bug fixes and new feature development projects. My responsibilities extend to the development and institutionalization of processes and methods, ensuring efficiency and adherence to best practices. Additionally, I manage software release scheduling and quality assurance to guarantee the seamless delivery of high-quality solutions to our customer

• Supervised team of Agile Software Engineers and Developers in IT design, architecture, and technical support efforts.
• Evaluated ongoing development efforts, providing feedback on potential methods of expediting completion and improving final results.
• Led the HostGator payment development team in enhancing fraud detection processes within the payment application, resulting in a 75% reduction in fraudulent transactions.

Oversaw the operational efficiency of engineers dedicated to shared service delivery of enterprise platforms, focusing on data visualization and shared services. Led a team responsible for implementing solutions initially developed by Hewlett Packard IT, widely utilized by Micro Focus, HPE, HP Inc., and DXC. Conducted performance evaluations and provided mentorship to teams, actively influencing professional development and identifying areas for improvement.

• Forge and maintain productive relationships with clients, staff, vendors, and executives to ensure accordance with SLAs and budgetary guidelines.
• Customized and repaired technology based on staff requests.
• Updated customers and senior leaders on progress and roadblocks.

Led a team of developers and analysts for HP Service Bus, overseeing applications for application integration, data integration messaging, and data transformation. Managed a team of Tibco engineers supporting application teams utilizing Tibco solutions. Supervised the development and evaluation of third-party EDI tools, along with analysts reporting, to optimize application availability.

• Led integration workstream for company separation initiatives during Hewlett Packard divestitures.
• Spearheaded development and implementation of enhanced processes, resulting in 50% increase in efficiency and productivity.

Oversaw a team tasked with migrating ecommerce sites into a unified global strategy, establishing a single code base to support Samsclub.com. Managed the Store Specialty Team, responsible for the development and support of store, lab, and home office applications utilized by associates and customers within the specialty division (Tire Lube Express, Vision, Photo, and Jewelry).

• Headed development and support for ecommerce and corporate websites.
• Upgraded and developed maintenance processes, departmental application enhancements, service order entry, and VIN recognition software to improve customer vehicle identification
• Lead 1hr photo from Wal-mart.com to store delivery

Led the development as the primary architect for the implementation of in-store portals, providing guidance in design and overseeing execution. Successfully developed numerous Retail Link websites and contributed to the support of various web-based applications. Played a key role in establishing technical and user interface standards for web applications.

• Designed and developed online vendor agreement and implemented decisions support system enhancements to improve visibility for POS and item inventory data.
• Tested and deployed scalable and highly available software products.
• Analyzed and designed relational databases using SQL Server.