Chrishana Lewis
Gastonia,NC
Summary
Compassionate Medical Assistant with expertise in patient education, communication, and health monitoring. Skilled in enhancing patient outcomes through effective care and support. Detail-oriented with strong problem-solving abilities, contributing to team success in fast-paced environments. Customer-focused Retail Worker proficient in inventory management and sales support, ensuring positive customer interactions and efficient operations.
Overview
8
8
years of professional experience
Work History
Retail Worker
Amazon
Charlotte, North Carolina
10.2025 - Current
- Greeted customers, assessed needs, and assisted with product selection to enhance shopping experience.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Processed customer returns at service desk, ensuring smooth transaction and customer satisfaction.
- Bagged items efficiently to streamline checkout process.
- Pack boxes depending on where your scanner tells you to place the item.
- Amazon now has a return locker located at your nearby Whole Foods.
Master Grill Operator/Restaurant Server
Waffle House
Gastonia, North Carolina
06.2022 - Current
- Operated grill station during high-volume service hours, ensuring timely and quality food preparation.
- Trained new staff on grill operations and safety protocols, enhancing team competency and safety standards.
- Monitored food safety standards to ensure compliance with health regulations.
- Prepared sauces, dressings, marinades, glazes, rubs, gravies, stocks from scratch using fresh ingredients.
- Maintained cleanliness and organization of grill area to uphold health and safety compliance.
- Communicated with other team members regarding order status updates.
- Provided excellent customer service to enhance guest satisfaction.
- Take orders and serve customers once complete.
- Completed cleaning tasks at the end of each shift, including bricking the grill and washing dishes.
Job Coach
Target Community & Educational Services, Inc
Westminster, Maryland
10.2018 - 08.2020
- Coached clients at employment and volunteer sites, teaching vocational skills to enhance job readiness.
- Guided clients in mastering job tasks, fostering motivation and skill development.
- Supervised clients during community events and activities, providing individualized support in 1:1 and small group settings.
- Aid clients in daily personal care and grooming, including hygiene routines, toileting, medication administration, meal preparation, activities of daily living, and behavior management plan implementation.
- Provided transportation for clients to appointments and activities. to and from their homes, and to our Vocational Center, community events, activities, and job sites.
- Perform all DSP duties in accordance with the philosophy, mission, and goals of the agency.
Caregiver
Progress Unlimited Inc
Owings Mills, Maryland
09.2017 - 01.2019
- Assisted with personal care including bathroom functions, bathing, grooming, dressing, and eating, enhancing client dignity and comfort.
- Following a prescribed healthcare plan, which may include assisting with exercise, and administering medication.
- Provided mobility assistance by helping clients in and out of bed, chairs, or wheelchairs.
- Monitoring and reporting changes in health, behavior, and needs.
- Providing emotional support and encouragement to perform necessary tasks.
- Organized client’s home to meet individual needs and implemented safety measures, supporting a secure living environment.
- Escorted clients to medical appointments, ensuring timely arrival and providing comfort throughout the journey.
Education
Associate in Medical Assisting - Medical Assistant
Gaston College
Dallas, North Carolina, NC08-2025
Certification - Phlebotomy
Carolina School of Phlebotomy
Charlotte, NC02-2025
High School Diploma -
Pikesville High School
Baltimore, MD05-2013
Skills
Clinical skills
- Taking and recording vital signs
- Patient intake and medical history documentation
- Assisting with examinations and minor procedures
- Phlebotomy and specimen collection
- Administering injections (per scope of practice)
- EKG/ECG performance
- Infection control and sterilization techniques
- Medication administration and documentation
- Wound care and dressing changes
Administrative skills
- Appointment scheduling and patient flow coordination
- Electronic health records (EHR/EMR) management
- Medical coding (ICD-10, CPT – basic knowledge)
- Insurance verification and prior authorizations
- Medical billing and claims processing
- Front desk operations and multi-line phone systems
- Inventory management and supply ordering
Overall communication skills
- Professional bedside manner
- Patient education and instruction
- HIPAA compliance and confidentiality
- Clear verbal and written communication
- Cultural sensitivity and patient advocacy
- Handling difficult or anxious patients
- Time management in fast-paced clinical settings
- Attention to detail and accuracy
- Multitasking and prioritization
- Team collaboration with providers and staff
- Problem solving and critical thinking
- Adaptability and reliability
- Basic computer proficiency (Microsoft Office, Google Workspace)
- Faxing, scanning, and document management
- Medical office equipment operation
Timeline
Retail Worker
Amazon
10.2025 - Current
Master Grill Operator/Restaurant Server
Waffle House
06.2022 - Current
Job Coach
Target Community & Educational Services, Inc
10.2018 - 08.2020
Caregiver
Progress Unlimited Inc
09.2017 - 01.2019
Associate in Medical Assisting - Medical Assistant
Gaston College
Certification - Phlebotomy
Carolina School of Phlebotomy
High School Diploma -
Pikesville High School