Chrishaun Coard
Clinton
Summary
Dynamic customer service professional with over 7 years of progressive experience in retail, healthcare, and administrative support. Recognized for accuracy in cash handling, conflict resolution, and improving operational efficiency. Proven ability to train and mentor employees, maintain accurate financial records, and provide exceptional service in high-volume environments.
Overview
14
14
years of professional experience
Work History
Cashier
Childrens National Hospital
11.2022 - 06.2025
- Handled financial transactions with precision, improving checkout efficiency.
- Maintained organized and professional front desk operations.
- Assisted in training new staff, fostering a collaborative team environment.
- Delivered outstanding customer service in a fast-paced environment.
Receptionist
Seabury Resources For Aging
04.2020 - 10.2022
- Managed front desk tasks including answering calls, greeting visitors, and handling inquires.
- Provided administrative support; document filing, scanning, and correspondence.
- Maintained visitor logs and supported internal staff with office operations.
Customer Service Associate, Food Service Worker
WAWA
12.2018 - 04.2020
- Processed food orders and handled transactions efficiently.
- Ensured food quality by adhering to preparation standards.
- Delivered excellent customer service and resolved complaints with professionalisim.
Cashier, Front-End Supervisor, Accountant
Price Rite Supermarkets
07.2017 - 09.2018
- Supervised front-end operations, increasing team productivity and customer satisfaction.
- Trained new staff and maintained a clean, organized checkout area.
- Managed financial records ad reduced transaction errors.
Cashier, Front-End Supervisor, Bookkeeper
Shoppers Food
06.2013 - 07.2017
- Led front-end team, improved workflow and minimized wait times.
- Accurately maintained bookkeeping records ad supported audit compliance.
- Resolved customer complaints and provided accurate information about store services.
Customer Service Representative, Receptionist
Seabury Resources For Aging
06.2011 - 09.2011
- Handled customer inquires via phone, email, and in-person.
- Performed administrative tasks including database updates and report generation.
- Ensured customer satisfaction through prompt and courteous service.
Education
High School Diploma -
Suitland High
District Heights, MD06.2013
Skills
- Cash handling & transaction processing
- Conflict resolution & problem solving
- Financial reporting & bookkeeping
- Customer service & call center support
- Data entry & record keeping
- Team collaboration & employee training
- Scheduling & front desk operations
- Strong communication & active listening
References
References available upon request.
Timeline
Cashier
Childrens National Hospital
11.2022 - 06.2025
Receptionist
Seabury Resources For Aging
04.2020 - 10.2022
Customer Service Associate, Food Service Worker
WAWA
12.2018 - 04.2020
Cashier, Front-End Supervisor, Accountant
Price Rite Supermarkets
07.2017 - 09.2018
Cashier, Front-End Supervisor, Bookkeeper
Shoppers Food
06.2013 - 07.2017
Customer Service Representative, Receptionist
Seabury Resources For Aging
06.2011 - 09.2011
High School Diploma -
Suitland High
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