CHRISHAUN INNISS
Brooklyn,NY
Summary
Dedicated and highly dependable professional with over 5 years of progressive experience in logistics, transportation, warehouse operations, sales, and tech field support roles across New York City. Proven track record of thriving in physically demanding, fast-paced environments while maintaining safety and delivering excellent customer service. Experienced in material handling, equipment operation, hospitality, customer relations, payment processing, records management, CRM/ticketing systems, troubleshooting, data analytics, and time-sensitive operations. Known for creating strong first impressions, communicating clearly, and representing companies professionally.
Overview
7
7
years of post-secondary education
9
9
years of professional experience
Work History
Route Sales Driver
Wonderful Sales
Bronx, NY
03.2025 - Current
- Served as primary customer contact and company representative at multiple locations, delivering professional service and resolving customer concerns.
- Engaged with everyday and high-value clientele, promoting company products and values while building trust and creating positive first impressions.
- Processed and reconciled cash, check, and card payments, invoice adjustments, delivery records, and daily logs with precision.
- Coordinate time-sensitive deliveries, stage products, and maintain organized service areas while adapting to customer and operational needs.
Labor Removal Specialist
JunkLuggers NYC
Long Island City, NY
05.2024 - 02.2025
- Delivered customer service in residential and commercial buildings, ensuring a professional and respectful presence to enhance client satisfaction.
- Provided direct customer service in residential and commercial buildings while maintaining a professional and respectful presence.
- Communicated with clients about service needs, handled payments and job documentation, and recorded notes in CRM and spreadsheet systems.
- Maintained clean, organized work areas and provided client-facing solutions, collaborating effectively with team and working independently to meet service goals.
Truck Docking Representative – Warehouse & Logistics Operations
Amazon
Staten Island, NY
11.2021 - 03.2024
- Coordinated inbound and outbound dock activity, scheduled arrivals, verified shipment information, and communicated with drivers and internal teams.
- Entered, tracked, and reconciled shipment and inventory data in warehouse systems while identifying discrepancies and maintaining accurate records.
- Verified load accuracy, trailer readiness, quantities, and documentation to support timely and organized material movement.
- Supported freight staging and fast-paced operations requiring strong organization, time management, attention to detail, and independent decision-making.
Office Assistant Intern – Technical Support & Data Operations
City High School
Brooklyn, NY
06.2017 - 09.2021
- Delivered front-line office and technical support to staff and students as primary point of contact for daily inquiries and issues.
- Managed 15–25 support tickets per day using Zendesk, CRM systems, and SaaS platforms, documenting requests from intake through resolution.
- Oversaw the school mail room and distribution, which involved receiving packages, assisting with storage, and organizing incoming materials for distribution.
- Executed data entry and maintained accurate records for customers, students, and staff using Excel and Google Sheets, ensuring confidentiality.
- Oversaw efficient distribution of incoming materials, ensuring timely access for staff and students.
Education
B.S. - Computer Management and Cloud Systems
Medgar Evers College (CUNY)
Brooklyn , NY 07.2019 - 08.2026
Skills
- Heavy lifting & General labor ( 0-200)
- Sales and Product Promotion
- Company Representation
- Customer Service & Hospitality
- Guest & Customer Communication
- Issue Resolution
- Payment Processing
- CRM & Ticketing Systems
- Zendesk & SaaS Platforms
- Microsoft Excel & Google Sheets
- Time Management & Independent Work
- Order & Delivery Coordination
- Inventory and Material Handling
- Transportation & NYC Navigation
- Mailroom Operations
- Office & Administrative Support
- Compliance & Safety Training
- Technical Troubleshooting
- Community Relations
- Attention to detail
Certifications
CTE IC3 Certification (Digital Literacy & IT Fundamentals), DOT Medical Card, Valid NY Driver’s License
Timeline
Route Sales Driver
Wonderful Sales
03.2025 - Current
Labor Removal Specialist
JunkLuggers NYC
05.2024 - 02.2025
Truck Docking Representative – Warehouse & Logistics Operations
Amazon
11.2021 - 03.2024
B.S. - Computer Management and Cloud Systems
Medgar Evers College (CUNY)
07.2019 - 08.2026
Office Assistant Intern – Technical Support & Data Operations
City High School
06.2017 - 09.2021