Christina Hernandez
Irving,Texas
Summary
Hands-on team player known for excellent public relations and marketing coordination. Trained professional with passion for working with and for people. Solutions-oriented problem solver with goal-oriented mindset, capable of functioning in fast-paced settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Darcorp Management Group
01.2023 - 09.2023
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Evaluated property conditions and recommended improvements.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Increased office organization by creating filing systems and managing confidential information carefully.
Leasing Professional
S2 Residential
02.2021 - 01.2023
- Coordinate appointments to show homes to prospective buyers
- Advise clients on market conditions, prices, legal requirements and related matters
- Promote sales of properties through advertisements and participation in multiple listing services
- Accompany buyers during visits to and inspections of property, advising them on the suitability and value
- Prepare documents such as representation contracts, costs, and leases
- Assisting in coordination, scheduling, and leading the maintenance staff in operations
- Resolved conflicts between tenants
- Learning management duties, reports, and procedures.
Leasing Agent
Preferred Staffing Solutions
02.2018 - 02.2021
- Advise clients on market conditions, prices, legal requirements and related matters
- Promote sales of properties through advertisements and participation in multiple listing services
- Prepare documents such as representation contracts, closing costs, and leases.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Leasing Agent
Certified Staffing
02.2017 - 01.2018
- Dealing in sales of apartments
- Showcasing, closing and all necessary paperwork
- Contract making
- Program familiarity: All Microsoft, Yardi, Onesite, Building Link, Entrata, Bluemoon
- Monthly Reports, account upkeep, market surveys and outreach marketing
- Resident services and upkeep of property.
Residential Concierge
Elite Valet Inc
01.2016 - 01.2017
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Worked closely with guests and residents, some VIP, or celebrity, with high degree of respect for privacy.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Residential Concierge
Texas Concierge Inc
08.2014 - 01.2016
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality experiences.
Swim Instructor/Head Swim Coach
Aqua-Tots Swim School
01.2013 - 07.2014
- Taught daily swim instruction to students varying in ages and skill levels.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
- Took notes strengths and weaknesses of each child in class to track progress.
Education
Real Estate Licensing - Real Estate
Aceable Agent
Online05.2024
Associate of Applied Science -
Northlake College
Irving, TXHigh School Diploma -
Irving High
Irving, Tx06.2012
Skills
- Vendor Management
- Business Strategies
- Office Organization
- Computer and required application literacy (Bluemoon, Resman, Yardi, Entrata, OneSight, Outlook, etc)
- Fair housing
- Outreach and Digital Marketing/Website Building
- Tenant Eligibility Determination
- Rent Growth
Certification
- TABC License
- Certified Water Safety Instructor
Timeline
Assistant Community Manager
Darcorp Management Group
01.2023 - 09.2023
Leasing Professional
S2 Residential
02.2021 - 01.2023
Leasing Agent
Preferred Staffing Solutions
02.2018 - 02.2021
Leasing Agent
Certified Staffing
02.2017 - 01.2018
Residential Concierge
Elite Valet Inc
01.2016 - 01.2017
Residential Concierge
Texas Concierge Inc
08.2014 - 01.2016
Swim Instructor/Head Swim Coach
Aqua-Tots Swim School
01.2013 - 07.2014
Real Estate Licensing - Real Estate
Aceable Agent
Associate of Applied Science -
Northlake College
High School Diploma -
Irving High
- TABC License
- Certified Water Safety Instructor
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