Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Christina Hernandez

Irving,Texas

Summary

Hands-on team player known for excellent public relations and marketing coordination. Trained professional with passion for working with and for people. Solutions-oriented problem solver with goal-oriented mindset, capable of functioning in fast-paced settings.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Community Manager

Darcorp Management Group
01.2023 - 09.2023
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Evaluated property conditions and recommended improvements.
  • Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Increased office organization by creating filing systems and managing confidential information carefully.

Leasing Professional

S2 Residential
02.2021 - 01.2023
  • Coordinate appointments to show homes to prospective buyers
  • Advise clients on market conditions, prices, legal requirements and related matters
  • Promote sales of properties through advertisements and participation in multiple listing services
  • Accompany buyers during visits to and inspections of property, advising them on the suitability and value
  • Prepare documents such as representation contracts, costs, and leases
  • Assisting in coordination, scheduling, and leading the maintenance staff in operations
  • Resolved conflicts between tenants
  • Learning management duties, reports, and procedures.

Leasing Agent

Preferred Staffing Solutions
02.2018 - 02.2021
  • Advise clients on market conditions, prices, legal requirements and related matters
  • Promote sales of properties through advertisements and participation in multiple listing services
  • Prepare documents such as representation contracts, closing costs, and leases.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.

Leasing Agent

Certified Staffing
02.2017 - 01.2018
  • Dealing in sales of apartments
  • Showcasing, closing and all necessary paperwork
  • Contract making
  • Program familiarity: All Microsoft, Yardi, Onesite, Building Link, Entrata, Bluemoon
  • Monthly Reports, account upkeep, market surveys and outreach marketing
  • Resident services and upkeep of property.

Residential Concierge

Elite Valet Inc
01.2016 - 01.2017
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Worked closely with guests and residents, some VIP, or celebrity, with high degree of respect for privacy.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Residential Concierge

Texas Concierge Inc
08.2014 - 01.2016
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality experiences.

Swim Instructor/Head Swim Coach

Aqua-Tots Swim School
01.2013 - 07.2014
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Took notes strengths and weaknesses of each child in class to track progress.

Education

Real Estate Licensing - Real Estate

Aceable Agent
Online
05.2024

Associate of Applied Science -

Northlake College
Irving, TX

High School Diploma -

Irving High
Irving, Tx
06.2012

Skills

  • Vendor Management
  • Business Strategies
  • Office Organization
  • Computer and required application literacy (Bluemoon, Resman, Yardi, Entrata, OneSight, Outlook, etc)
  • Fair housing
  • Outreach and Digital Marketing/Website Building
  • Tenant Eligibility Determination
  • Rent Growth

Certification

  • TABC License
  • Certified Water Safety Instructor

Timeline

Assistant Community Manager

Darcorp Management Group
01.2023 - 09.2023

Leasing Professional

S2 Residential
02.2021 - 01.2023

Leasing Agent

Preferred Staffing Solutions
02.2018 - 02.2021

Leasing Agent

Certified Staffing
02.2017 - 01.2018

Residential Concierge

Elite Valet Inc
01.2016 - 01.2017

Residential Concierge

Texas Concierge Inc
08.2014 - 01.2016

Swim Instructor/Head Swim Coach

Aqua-Tots Swim School
01.2013 - 07.2014

Real Estate Licensing - Real Estate

Aceable Agent

Associate of Applied Science -

Northlake College

High School Diploma -

Irving High
  • TABC License
  • Certified Water Safety Instructor
Christina Hernandez