Hands-on team player known for excellent public relations and marketing coordination. Trained professional with passion for working with and for people. Solutions-oriented problem solver with goal-oriented mindset, capable of functioning in fast-paced settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Community Manager
Darcorp Management Group
01.2023 - 09.2023
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Collected rental payments from residents and kept meticulous records of delinquent accounts.
Evaluated property conditions and recommended improvements.
Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
Worked with maintenance staff to complete timely repairs and enhancements.
Increased office organization by creating filing systems and managing confidential information carefully.
Leasing Professional
S2 Residential
02.2021 - 01.2023
Coordinate appointments to show homes to prospective buyers
Advise clients on market conditions, prices, legal requirements and related matters
Promote sales of properties through advertisements and participation in multiple listing services
Accompany buyers during visits to and inspections of property, advising them on the suitability and value
Prepare documents such as representation contracts, costs, and leases
Assisting in coordination, scheduling, and leading the maintenance staff in operations
Resolved conflicts between tenants
Learning management duties, reports, and procedures.
Leasing Agent
Preferred Staffing Solutions
02.2018 - 02.2021
Advise clients on market conditions, prices, legal requirements and related matters
Promote sales of properties through advertisements and participation in multiple listing services
Prepare documents such as representation contracts, closing costs, and leases.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Leasing Agent
Certified Staffing
02.2017 - 01.2018
Dealing in sales of apartments
Showcasing, closing and all necessary paperwork
Contract making
Program familiarity: All Microsoft, Yardi, Onesite, Building Link, Entrata, Bluemoon
Monthly Reports, account upkeep, market surveys and outreach marketing
Resident services and upkeep of property.
Residential Concierge
Elite Valet Inc
01.2016 - 01.2017
Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Worked closely with guests and residents, some VIP, or celebrity, with high degree of respect for privacy.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Residential Concierge
Texas Concierge Inc
08.2014 - 01.2016
Offered friendly and efficient service to customers, handled challenging situations with ease.
Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
Greeted guests upon arrival and offered directions to key amenities to cultivate quality experiences.
Swim Instructor/Head Swim Coach
Aqua-Tots Swim School
01.2013 - 07.2014
Taught daily swim instruction to students varying in ages and skill levels.
Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Provided positive reinforcement and motivation to increase student confidence and performance.
Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Took notes strengths and weaknesses of each child in class to track progress.
Regional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management ServiceRegional Business Development Contractor at MJ Management, Hutchinson Auto Group, American Management Service