Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chrishonna Curry

Lansdowne,PA

Summary

To obtain a position that will utilize my Customer Service skills, abilities and experience to contribute to the company's success. Dependable Receiver and skilled problem-solver with top-notch critical thinking abilities and a self-motivated nature. Trusted, focused and versed in shipping and receiving. Comfortable managing equipment operation and service calls.

Overview

21
21
years of professional experience

Work History

Online Receiver & Trainer

Walmart
Pedricktown, NJ
12.2021 - Current
  • Received and verified incoming shipments for accuracy of items, quantities, and condition.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Cleaned and organized work areas, equipment, and storage facilities as needed.
  • Utilized RF scanner to accurately record item locations in the warehouse database system.
  • Organized storage areas to maximize movement and minimize labor.
  • Adhered strictly to safety regulations while operating machinery or handling hazardous materials.
  • Performed regular cycle counts to maintain accuracy of inventory levels.
  • Ensured that all safety protocols were followed at all times while working in the warehouse environment.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Packed, sealed or affixed postage to prepare materials for shipping.

Lab Technician/ Lab Expediter/ Lab Team Leader

Davis Vision
Newtown Square, PA
01.2015 - 01.2020
  • Ensure all work was able to process throughout each lab station
  • Calling providers to correct any wrong or incomplete information keeping work from processing through the lab
  • Prepared lab for daily operations by stocking materials and equipment.
  • Performed regular inspections on all equipment to ensure proper functioning.
  • Provided technical guidance and training to new lab technicians.
  • Calibrated laboratory instruments according to manufacturer's specifications.
  • Assigned lab work to be processed to each department through the lab
  • Trained new employees on their job duties and operating procedures, assigning work stations and goals to reach each day
  • Labeled and shipped 2,400 jobs each day

Customer Service/Cashier

Target
Glen Mills, PA
01.2014 - 01.2015
  • Trained all new employees about the store operating procedures
  • Monitored all payment transactions concerning cashier duties.
  • Operated cash registers to process payments for goods and services.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Complied with all health and safety regulations while performing job duties.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.

Customer Service/Waitress

Bob Evans Homestyle Family Restaurant
Exton, PA
01.2008 - 01.2014
  • Coordinate marketing and promotional sales to increase store traffic
  • Served all customer by providing a customer service atmosphere
  • Monitored all payment transaction concerning cashier duties
  • Trained all new employees about the store operating procedures.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Greeted guests and answered questions about menu items.
  • Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Calculated charges, issued table checks and collected payments from customers.

Customer Service/Waitress

Denny's Corporation
Media, PA
01.2003 - 01.2008
  • Sell all food options and closing the deal on all orders
  • Negotiated and informed all customer about extra order and prices
  • Served all customer by providing a customer service atmosphere
  • Monitored all payment transaction concerning cashier duties
  • Assumed managerial duties when the manager is off the site
  • Trained all new employees about the store operating procedures
  • Ordered supplies and conduct food and material inventory
  • Accepted incoming call and follow-up on new assignments.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Education

A.A. Candidate - Early Childhood Education (ECE)

Delaware Community College (DCCC)
Media, PA
12.2013

High School Diploma -

Chester High School
Chester, PA
06-2004

Skills

  • Product Inspection
  • RFID Tracking
  • Inventory Auditing
  • Customer Service
  • Company Policies
  • Shipping Coordination
  • Cycle Counting
  • Loading and Unloading Inventory
  • Inventory Management
  • Shipment Coordination
  • Shipping and Receiving
  • Inventory Restocking
  • Records Management
  • Interpersonal Skills
  • Teamwork and Cooperation
  • Safety Procedures
  • Shipment Tracking
  • Warehousing Operations
  • Receiving Procedures
  • Warehouse Software Systems
  • Barcode Scanning
  • Stock Rotation
  • Warehouse Safety

Timeline

Online Receiver & Trainer

Walmart
12.2021 - Current

Lab Technician/ Lab Expediter/ Lab Team Leader

Davis Vision
01.2015 - 01.2020

Customer Service/Cashier

Target
01.2014 - 01.2015

Customer Service/Waitress

Bob Evans Homestyle Family Restaurant
01.2008 - 01.2014

Customer Service/Waitress

Denny's Corporation
01.2003 - 01.2008

A.A. Candidate - Early Childhood Education (ECE)

Delaware Community College (DCCC)

High School Diploma -

Chester High School

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Chrishonna Curry