Chrishonna Gainey

• Supported mother and infant care during delivery.
• Maintained detailed records of patient care.
• Provided patient support for dietary requirements.
• Facilitated transfers between wheelchair and other locations.
• Ensured proper facilitation of grooming activities to maintain cleanliness.
• Monitoring and recording vital signs temperature, blood pressure, pulse, and respiration rates
• Documented observations on patients' health status accurately.
• 2020-2021 Baycare cardiovascular thoracic surgery office
• Delivered exceptional support for thoracic and cardiovascular surgical procedures.

Maintained efficient patient check-in and check-out processes.

Made appointments, answer calls

Coordinated paging of physicians for outpatient scenarios.

Processed and faxed H/P documents.

• Recorded details of patient health status and administered treatments.
• Aided patients in mobility and positioning.
• Offered grooming and hygiene help.
• Recorded vital signs including temperature, blood pressure, pulse, respiration rates.
• Observing, recording and reporting patients physical, mental, and emotional condition

Conducted pre-procedure testing.

Handled reception area responsibilities.

Scheduled procedures for endoscopy, colonoscopy, and gastro.

Performed all EKG’s and lab work before surgeries

Handled walk-in patient EKGs and lab analysis.

Provided timely updates on surgery appointments to ensure preparedness.

2023-Present PST Baycare Med/Surg

Provided support for patients' daily activities.

• Collect and test specimens
• Document patient conditions and treatments.
• Assisted patients with nutritional needs.
• Assist patients with their mobility and positioning, transferring patients to and from wheelchair, assist with walking
• Tracked and recorded vital statistics such as temperature, blood pressure, pulse rate, and respiration rate.
• Monitored and documented patients' physical, mental, and emotional states.

• Answers Phone and responds to customer requests
• Facilitates access to comprehensive product and service details for Medicaid members.
• Enhance upselling strategies for Amerigroup member offerings.
• Utilized multiple computer systems to address and analyze problems.
• Addressed and corrected billing discrepancies.