Chrisitan Hempel

San Lorenzo,CA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Over the short time i've worked at that restaurant i've received lots of praise and have got many regulars who give me presents and who love seeing me one thing I do very well is my customer service im all about the needs of my customers while being quick and on task. I really enjoy talking to people and becoming friends on a personal level with customers.

Overview

year of professional experience

Work History

Host-server-busser

The Original Mels Diner

San Lorenzo, California

08.2023 - Current

Provided excellent customer service by anticipating customer needs.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Balanced cash drawers at the end of each shift.
Served as point-of-contact for resolving guest complaints or special requests.
Provided customers with accurate wait times and monitored waiting list.
Took reservations over phone and in person.
Assisted other departments when needed such as bussing tables or delivering food orders.
Responded efficiently to guest inquiries and complaints in a professional manner.
Greeted guests and provided menus.

Restaurant Team Member

McDonald's

San Leandro, California

06.2023 - 08.2024

Followed all health department guidelines for safe food handling practices.
Regularly checked inventory levels for restocking needs.
Contributed to team efforts by accomplishing related results as needed.
Was very respectful and listened to customers needs

Education

High School Diploma -

San Lorenzo High School

San Lorenzo, CA

06-2025

Skills

Customer Service
Server Support
Guest Relations
Takeout order processing
POS Software
Reservations
Menu knowledge

Team player mentality
Restroom Servicing
Food Running
Up-selling techniques
Customer service expertise
Table Bussing

Affiliations

Im a two sport athlete I play volleyball and basketball
I like to hike and spend time outside
I like to be with people and social

Accomplishments

Ive gotten awards for grades and helping others im in a group at my highschool that I help freshmen feel more welcome at their new school

Recived sports awards for being a 3 year var athlete

Timeline