Summary
Overview
Work History
Education
Skills
Timeline
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(Chris) James C Walker

(Chris) James C Walker

Cherryville,NC

Summary

Versatile Testing Technician with skills in prioritizing and executing tests in fast-paced environments. Over 23 years of experience applying knowledge and principles of electronic theory, testing methodology and electronic engineering to testing domain. Precisely communicated with manufacturing areas, including production, quality and engineering. Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision. Smart and committed to furnishing detailed reports. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full or part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

41
41
years of professional experience

Work History

Testing Technician

AT&T
02.2000 - 06.2023
  • Conducted tests on ethernet components, products, assemblies and systems to determine functional performance.
  • Attended training to gain knowledge of program needs for test failure diagnosis and repair.
  • Performed mechanical troubleshooting to identify reliability issues with equipment.
  • Collaborated with designer department to resolve technical problems.
  • Contacted 15-20 companies per day to aid in testing ethernet circuits.
  • Worked in fast paced business environment.
  • Trained other workers in inspection and testing procedures
  • Performed mechanical troubleshooting to identify reliability issues with copier machines.

Team Lead

RTS (Xerox Contractor)
11.1998 - 02.2000
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Mentored newly hired employees on operating equipment and safety.
  • Participated in cross-functional team-building activities.
  • Directed and supervised team of 5 engaged in Xerox copier repair.
  • Explained copier issue, repair procedure and part/s used to customer.
  • Made sure customer was satisfied before leaving customer's location.
  • Drove personal vehicle from customer to customer.
  • Maintained parts inventory on truck daily.
  • Built strong relationships with customers through positive attitude and attentive response.

Student

ECPI University
09.1997 - 09.1998
  • Followed school and classroom policies, regulations, dress codes and schedules.
  • Used computer and computer programs to locate necessary information for research projects.
  • Conducted research projects, gathering data and information from a variety of sources.

Route Sales Driver

Choice USA
02.1996 - 09.1997
  • Immediately addressed problems with customers to promote speedy resolution.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Maintained positive relationships with customers through selling and delivering products.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Processed payments, made change and provided receipts.
  • Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
  • Stayed in open communication with existing customers to offer immediate access to new products.
  • Communicated regularly with supervisor for delivery route details and changes.
  • Navigated daily routes every week by driving beverage truck and trailer vehicle to deliver non alcoholic/soda beverages to customers.

Delivery Courier

Airbourne Express Contractor
10.1995 - 02.1996
    • Followed company policies and procedures during shift.
    • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
    • Safely loaded items into delivery vehicle to minimize damage while in transit.
    • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
    • Drove safely at all times to avoid accidents and harm.
    • Operated vehicle safely in highly congested areas with no traffic violations.
    • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.

Supervisor of Operations

McCurry's Display Cabinet Shop
03.1988 - 10.1995
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Managed daily operations orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Interacted well with employees and customers to build connections and nurture relationships.
  • Managed material purchasing, sales, marketing and customer account operations efficiently.

Delivery Driver

4C's Vending
11.1987 - 10.1988
  • Answered questions and assisted customers with item selection and location.
  • Reconciled inventory and customer orders regularly to monitor product availability.
  • Communicated with plant employees to maintain conditions and appearance of break area.
  • Loaded, unloaded and carried up stairs trays, boxes and cases of food and beverages weighing as much as 75-100 pounds.
  • Built and maintained strong relationships with employees and management at customer location.
  • Refilled up to 40 machines each day.
  • Restocked machines with fresh products and pulled any out of date items.

Display Assembler

McCurry's Display Cabinet Shop
05.1982 - 11.1987
  • Completed stock orders and managed inventory levels.
  • Used various sizes of pneumatic nail air guns.
  • Used corded and cordless drills to assemble display cases.
  • Stood in place for 8 hours except for a 30 minute lunch and two 15 minute breaks.
  • Used hand pallet jack to move merchandise from location to location.
  • Boxed up ready various sized display cases and stacked on pallets and readied pallets for shipping.
  • Called trucking companies and scheduled pickups.
  • Maintained clean work area at all times.

Education

Diploma - Computer Technology

ECPI University
Charlotte, NC

Skills

  • Failure Analysis
  • Problem Resolution
  • Technical Support
  • Customer Experience
  • Packing and Scanning
  • Manufacturing Operations
  • Customer Satisfaction
  • Computer-Aided Testing Procedures
  • Electronic Components
  • Packaging and Shipping Support
  • Service Calls
  • Excellent Communication

Timeline

Testing Technician

AT&T
02.2000 - 06.2023

Team Lead

RTS (Xerox Contractor)
11.1998 - 02.2000

Student

ECPI University
09.1997 - 09.1998

Route Sales Driver

Choice USA
02.1996 - 09.1997

Delivery Courier

Airbourne Express Contractor
10.1995 - 02.1996

Supervisor of Operations

McCurry's Display Cabinet Shop
03.1988 - 10.1995

Delivery Driver

4C's Vending
11.1987 - 10.1988

Display Assembler

McCurry's Display Cabinet Shop
05.1982 - 11.1987

Diploma - Computer Technology

ECPI University

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(Chris) James C Walker