Experienced with direct client support, crisis intervention, and advocacy. Utilizes effective communication and empathy to build trust and provide guidance. Track record of implementing successful community outreach programs and fostering supportive environment.
Overview
7
7
years of professional experience
Work History
Emergency Medical Technician
United States Air Force-Keesler Medical Center
Biloxi, MS
10.2019 - Current
Delivered emergency medical care in a fast-paced emergency department, supporting physicians and nurses in stabilizing patients with acute and life-threatening conditions
Performed patient triage support, obtaining vital signs, medical histories, and prioritizing care based on severity
Educated patients and families on treatment plans, medications, and discharge instructions
Experience supporting behavioral health emergencies, including suicidal ideation and crisis stabilization
Intern
Gulf Coast Center for Nonviolence
Biloxi, MS
04.2024 - 05.2026
Completed 950+ supervised clinical hours delivering trauma-informed care to individuals experiencing crisis, violence, and acute psychosocial stressors
Conducted biopsychosocial assessments, including evaluation of mental health symptoms, risk factors, and social determinants of health
Performed suicide and homicide risk assessments, contributing to safety planning and appropriate level-of-care decisions
Collaborated with interdisciplinary teams to coordinate continuity of care, including referrals to inpatient, outpatient, and community-based services
Facilitated psychoeducation and support groups focused on coping skills, emotional regulation, and recovery
Internship
White House Medical Unit
Washington, DC
09.2022 - 04.2023
Assisted in monitoring and responding to public health concerns (COVID-19), applying principles of population health and prevention within a high-security federal setting
Observed and contributed to confidential patient care processes, adhering to strict privacy and ethical standards consistent with HIPAA
Demonstrated cultural competence while interacting with diverse populations and international representatives
Crisis Call Taker
988 Suicide & Crisis Life Line
Remote
07.2022 - 09.2022
Provided 24/7 crisis intervention and emotional support to individuals experiencing suicidal ideation, acute distress, and mental health crises
Conducted comprehensive suicide risk assessments, including evaluation of ideation, intent, plan, and protective factors
Utilized active listening, motivational interviewing, and de-escalation techniques to support callers in high-risk situations
Documented all interactions accurately and efficiently in compliance with confidentiality and crisis documentation standards