Chrisline Angela Tammen-Klank
Houston
Summary
Dynamic Library/Instructional Materials Assistant at Harmony School of Discovery with expertise in inventory management and exceptional customer service. Successfully implemented library policies, trained staff, and enhanced cataloging processes, contributing to improved operational efficiency. Proven ability to analyze data and resolve patron inquiries, fostering a positive library experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Library/Instructional Materials Assistant
Harmony School of Discovery
Houston
04.2010 - 08.2024
- Managed reserve materials by placing items on reserve for library patrons, checking items in and out of library and removing out-of-date items.
- Implemented and monitored compliance with library policies and procedures.
- Returned books to circulation by placing on proper shelves.
- Prepared reports on library usage statistics and inventory for management review.
- Assisted in the cataloging of new books and materials.
- Inspected returned books for condition and due-date status and computed fines.
- Provided exceptional customer service, resolving patron issues and inquiries efficiently.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Oversaw check-in and check-out process of library books and materials at circulation desk.
- Trained new staff and volunteers on library systems and customer service protocols.
- Developed strong understanding of cataloging books and other materials through various methods.
Education
TEFL Advanced Diploma - Teaching English As A Foreign Language
I-to-i TEFL
Leeds, United Kingdom03-2025
Bachelor of Science - Business Administration
University of The People
Pasadena, CA11-2022
Undergraduate - Marketing
University of The People
Pasadena, CA11-2022
Skills
- Teaching English
- Lesson planning
- Classroom management
- Inventory management
- Organize merchandise
- Customer service
- Project management
- Data analysis
Affiliations
Hobbies:
- Traveling
- Crafting/sewing
- Crocheting
- Learning about cultures
- Reading
- Anything/everything BTS.
Accomplishments
Claes Nobel Educator of Distinction (2021,2022)
Strathmore's Who's Who Worldwide (2016)
Grant writer and recipient Incredible Egg Sweepstakes (2012)
Library trainer Harmony Public Schools Library Conference (2012-2024)
Certification
- Texas Educator Agency Level 3 Teacher's Aide (2015-2026)
Languages
English
Native/ Bilingual
Training
- At Risk Middle/High School
- CareerSafe Cyber Safety Awareness Training
- Sexual Harassment Training for District Schools
- STEAM
- College Board Proctor Testing
- Civil Rights Training
- Bias and Discrimination Training
- FEMA - Introduction to Incident Command Systems ICS - 100 for Schools
- Scholastic Book Fair Training
- Harmony Library Conference
TEFL Advanced Diploma Qualifications
- 420 Hour Introduction
- TEFL Level 5 Fundamental Basics
- TEFL Teaching Online and One-to-One
- TEFL Teaching Business English
- TEFL Teaching Other Subjects in English
- TEFL Teaching Exam Preparation IELTS (International English Language Test System)
- Teach English Through Yoga
- Mindfulness in Children
- Teaching English in the Classroom
References
References available upon request.
Timeline
Library/Instructional Materials Assistant
Harmony School of Discovery
04.2010 - 08.2024
TEFL Advanced Diploma - Teaching English As A Foreign Language
I-to-i TEFL
Bachelor of Science - Business Administration
University of The People
Undergraduate - Marketing
University of The People
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