Chris M. Graves

Customer Service Representative experienced with, inbound and outbound calls, verifying customer information, and data entry. Effective communicator with excellent customer service skills. Recognized for my ability to follow and improve processes, and provide solutions in difficult situations. QUALIFICATIONS AND SKILLS: 4+ years experience in Customer Service and Sales Outstanding customer service skills, including inbound and outbound call center Demonstrated ability to work with customer information while maintaining privacy Effective in ability including Internet, Microsoft Word, CRM Tools Strong keyboarding skill and 10 key by touch Detail oriented and organized to consistently meet deadlines Proven ability in working with peers, administration and management High successful and amicable when dealing with customer’s needs Effective problem solver Excellent listener and communicator with customers, peers, leaders