Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chrism Ujano

Guadalupe,CA

Summary

To be employed where I can use my written and oral communication skills to contribute to the growth of a company and in service to others. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Front End Team Lead

Walmart
08.2022 - 03.2023
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created employee schedules to align coverage with forecasted demands.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Online Personal Shopper

Walmart
08.2021 - 08.2022
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Loaded and unloaded orders at customers or delivery drivers vehicle with adequate customer service.
  • Contributed to event marketing, sales and brand promotion.
  • Negotiated prices, terms of sales and service agreements.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.

Caregiver, Special Needs

Kalos
11.2017 - 10.2021
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Prepared reports, kept investigation records, and maintained all case-related paperwork.
  • Provided household duties to ensure my clients home was well maintained and stocked with adult pampers, wipes, rash cream, etc.
  • Made sure hygienic needs were being met properly with showering, brushing teeth, etc.

Shift Manager

Mc Donalds
03.2018 - 01.2021
  • Established team priorities, maintained schedules and monitored performance.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Ensured quality of food and service through effective people and management skill.

Crew Member

Mc Donalds
12.2017 - 03.2018
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Stocked shelves to organize aisles in assigned department.
  • Worked front counter, drive-thru and other areas.

Employment Specialist

Community Solutions, Inc.
04.2017 - 11.2017
  • Led job readiness and career-building workshops to uplift client confidence.
  • Devised and implemented individualized employment plans to support client goals.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Assessed individuals to identify skills, strengths and interests for job placement.
  • Conducted R&R, Aggression Regression Therapy, and Domestic Violence groups to those clients whom needed it to complete their programming.
  • Assisted clients with completing job applications and submitting resumes to improve interview chances.

Lead Case Aide

Community Solutions, Inc.
03.2016 - 04.2017

Facilitated communication between clients and other service providers.

  • Conducted intake orientation for new and returning clients.
  • Performed duties such as UA, and breathalyzer testing, backpack, interior, and exterior searches, Weekly Safety and Sanitation inspections, closing and opening procedures, and client transports.
  • Completed programmatic duties such as Quarterly Sober Living Home Inspections, Case Management, Job Search support, and event planning when needed.
  • Administered a monthly First Aid inventory, and updated all data safety sheets when needed.

Drug Counselor Intern

Santa Maria Valley Youth And Family
01.2015 - 05.2015
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Observed individual counseling sessions such as ITP's, TPR's and ASI's
  • Co-facilitated drug and alcohol sessions while providing high quality clinical treatment to youth and families helping them reach their full potential.
  • Completed internship on schedule and learned various types of treatment methods as well as therapeutic procedures.
  • Assisted in preparing clinical evaluations and reports for the courts and other parts of the criminal justice system.

Childcare Worker

Serenity Group
01.2015 - 04.2015
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Administered prescribed medication in pill, liquid and shot format.
  • Enforced rules and managed behavior through developmentally appropriate discipline.

Education

Associate of Arts - Addiction Studies

Allan Hancock College
Santa Maria, CA
05.2015

High School Diploma -

Delta High School
Orcutt
05.2012

Skills

  • Bagging Groceries
  • Process Improvement Initiatives
  • Inventory Counts
  • Conflict Management
  • Manage Employees
  • Cash Handling and Reconciliation
  • Opening and Closing Procedures
  • Listening Skills
  • Public Speaking and Facilitation Experience
  • Microsoft office, Word, Excel, Powerpoint, and outlook
  • Judgement and decision making
  • Excellent communication, writing interpersonal, oral, and record keeping experience
  • Strong assessment and diagnostic dexterity

Timeline

Front End Team Lead

Walmart
08.2022 - 03.2023

Online Personal Shopper

Walmart
08.2021 - 08.2022

Shift Manager

Mc Donalds
03.2018 - 01.2021

Crew Member

Mc Donalds
12.2017 - 03.2018

Caregiver, Special Needs

Kalos
11.2017 - 10.2021

Employment Specialist

Community Solutions, Inc.
04.2017 - 11.2017

Lead Case Aide

Community Solutions, Inc.
03.2016 - 04.2017

Drug Counselor Intern

Santa Maria Valley Youth And Family
01.2015 - 05.2015

Childcare Worker

Serenity Group
01.2015 - 04.2015

Associate of Arts - Addiction Studies

Allan Hancock College

High School Diploma -

Delta High School
Chrism Ujano