Chrismar Sanchez
Orlando,FL
Summary
Driven professional with a proven track record at Dollywood Theme Park, excelling in customer service and food handling. Demonstrated ability to maintain high cleanliness standards and collaborate effectively with teams. Recognized for exceptional attention to detail and a positive attitude, contributing to enhanced customer relations and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cook
Caribe Royale All-suite Hotel & Convention Center
2023.12 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Monitored food quality and presentation to maintain high standards.
Food Runner
Wyndham
2023.03 - 2023.10
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Server Assistant
Dollywood's Splash Country
2022.06 - 2022.09
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
Cashier
Dollywood Theme Park
2022.02 - 2022.05
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Francisco De Miranda
Venezuela06.2018
Skills
- Customer Service
- Cleaning and organization
- Food handling
- Teamwork and Collaboration
- Attention to Detail
- Positive and Friendly Attitude
- Customer Relations
Timeline
Cook
Caribe Royale All-suite Hotel & Convention Center
2023.12 - Current
Food Runner
Wyndham
2023.03 - 2023.10
Server Assistant
Dollywood's Splash Country
2022.06 - 2022.09
Cashier
Dollywood Theme Park
2022.02 - 2022.05
High School Diploma -
Francisco De Miranda
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