CHRIS MAXON MALDONADO
Phoenix,AZ
Summary
Operations Director with a strong track record in driving growth through strategic planning and effective team leadership. Expertise in process enhancement and stakeholder relationship management, leading to improved organizational performance. Proven skills in budget management and CRM implementation, resulting in significant operational advancements. Highly organized Administrative Director with a focus on streamlining office operations and enhancing administrative procedures.
Overview
9
9
years of professional experience
Work History
Director of Operations
Rejuvenetix/Biogevity, LLC
Scottsdale, Arizona
07.2022 - 01.2025
- Streamlined internal and external processes for effective marketing and delivery of peptide therapy to hundreds of patients
- Assisted in nationwide operations by developing accounting protocols and optimizing CRM utilization for patient service across multiple states
- Oversaw operational processes, contributing to startup growth and achieving annual revenue generation of $500,000+
- Analyzed data trends and identified potential risks or opportunities associated with operations
- Monitored peptide inventory levels to ensure adequate stock was available at all times for our providers and patients
Director of Operations
Pantheon Global Holdings, LLC
Scottsdale, Arizona
12.2015 - 06.2022
- Led a 240 employee company as Director of Operations leading to exceptional growth rate of 180% year over year
- Assisted in nationwide operations (17 states), resulting in outstanding results by creating internal mechanisms, such as accounting protocols, and the built-out use of our internal CRM for the servicing of providers (clients)
- Demonstrated exceptional leadership capabilities while overseeing and directing nationwide operations
- Proven track record of enhancing team performance, fostering customer loyalty, and cultivating collaborative alliances with internal and external stakeholders
- Initiated the growth of the company from a small business with an average of 10 to 15 employees to over 200+ employees; from claims adjudicators and middle managers of divisions to upper management
- Strategically reviewed plans and met with owners to implement employee 401(k) benefits, numerous companywide incentive programs as well as full healthcare benefits
- Helped plan and target specific clients as providers to determine if they would be an adequate fit for our company's directives
- Proactively identified solutions to enhance the sales team's capabilities as well as project management of internal software development
- Established exceptional leadership by overseeing nationwide operations, resulting in outstanding results, by helping to take a company from $4 million to $5 million in annual revenue to an average of $30,000,000+ in annual revenue
- Played a pivotal role in spearheading the conception and execution of claims adjudication for health providers (clients)
Education
Bachelor of Science - Business Management
Arizona State University, W.P. Carey School of Business
Tempe, AZ05-2008
Skills
Performance management
- Records organization and management
- Problem-solving aptitude
- Employee/Team training/development
- Supply chain management
- Business process reengineering
- Budget & Financial Management
- Business Development
- Data Analytics & Reporting
- Operations/Process Management
- Team Leadership & Staff Development
- Organizational Development
- Analytical Problem Solving
- Agile Project Manager
- Management team building
- Executive Communication
- Stakeholder Relationship Management
- Cross-Functional Collaboration
- Recognition & Incentive Program
- CRM utilization/optimization
- Strategic planning and execution
- Financial controls implementation
It Software Competencies
Salesforce (CRM) · Google Workspace · Microsoft Office Suite · Integrated EMR's & EHR's (MindBody) · Development of Internal CRM · Charm (EHR) · BlueFin Payment System · Implemented CRM's
Timeline
Director of Operations
Rejuvenetix/Biogevity, LLC
07.2022 - 01.2025
Director of Operations
Pantheon Global Holdings, LLC
12.2015 - 06.2022
Bachelor of Science - Business Management
Arizona State University, W.P. Carey School of Business
Similar Profiles
Jacob HernandezJacob Hernandez
Pipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLCPipefitter Helper at Alliance Services of Texas, LLC / Climate Pros LLC
Matthew McMickleMatthew McMickle
Residential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLCResidential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLC
Sabrena LangstonSabrena Langston
Self Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLCSelf Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLC
Vanessa CorreaVanessa Correa
BHT/CNA at NursioBHT/CNA at Nursio
Jericka HectorJericka Hector
Background Investigator at Maricopa County Adult Probation DepartmentBackground Investigator at Maricopa County Adult Probation Department