Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Affiliations
Work Availability
Quote
Timeline
References
Generic
Chrissa LaFleur

Chrissa LaFleur

Ocala,FL

Summary

I am a Highly-motivated employee with 10+ years of management experience, with a desire to take on new challenges. Im proud of my strong work ethic, adaptability, and exceptional interpersonal skills. I adept at working effectively unsupervised and quickly mastering new skills.

Overview

26
26
years of professional experience

Work History

FedEx Ground Package Handler Trainer

FedEx Ground
Ocala
08.2021 - Current
  • Trained and assisted in loading customer packages onto semis as a package handler
  • Ensuring the safety of individuals is a primary responsibility in my role
  • Performed various duties including unloading and sorting packages at FedEx.

  • Loaded and unloaded trucks with heavy packages using a hand-truck or cart.
  • Weighed parcels accurately using digital scales for accurate tracking information.
  • Stacked boxes in designated areas of warehouse.
  • Inspected packages for damage before loading onto delivery truck.
  • Maintained a clean and safe working environment by adhering to company policies and regulations.
  • Picked products using RF scanner to fill orders.

Full time lead

Lane Bryant
Ocala
04.2018 - 07.2021
  • Provided excellent customer service while assisting as a stylist and handling floor sets, ordering, cash reconciliation, loss prevention, and training duties.
  • Followed up on customer complaints or issues in a professional manner.
  • Balanced cash drawer daily and reconciled discrepancies promptly.
  • Maintained confidentiality of customer accounts in accordance with Bank policy and regulations.
  • Reviewed documents for accuracy prior to inputting data into computer system for processing purposes.
  • Verified customer identification through valid forms of identification.
  • Demonstrated the ability to identify opportunities for cross-selling products and services.
  • Developed relationships with existing customers by providing outstanding service that resulted in repeat business.

Store Manager

Bealls Inc.
Ocala
10.1998 - 01.2018

  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Developed strategies to maximize sales and profitability.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed daily banking activities such as deposits and withdrawals.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Recruited, trained and supervised new employees.
  • Updated POS system with new products and promotional offers.
  • Planned special promotions or discounts based on market trends.
  • Monitored inventory levels and placed orders to restock shelves.
  • Resolved customer complaints in a timely manner.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High school diploma or GED -

Crystal River High School
Crystal River, FL
01.1992

Skills

  • Shipping and receiving procedures
  • Conflict resolution abilities
  • Truck loading
  • Deadline Adherence
  • Freight Handling
  • Warehouse Safety
  • Payroll Management
  • Employee Training
  • Talent Recruitment
  • POS Systems
  • Loss Prevention
  • Project Management
  • Supply Ordering
  • Store Merchandising
  • Partnership Building
  • Budget Administration
  • Store operations oversight
  • Shift Scheduling
  • Team Development
  • Store Opening and Closing
  • Recruiting and Hiring
  • Advertising and marketing
  • Outstanding communication skills
  • Leading Staff Meetings
  • Bank and Safe Deposits

Additional Information

I am a hard worker & will do what need to be done to get the job done. I also am a fast learner.

Accomplishments

  • within 6 weeks of employment at lane bryant I moved up from customer service employer to a key holder, and moved to management with 4 months after
  • within my first year at Fedex, I moved from a package handler to trainer

Affiliations

  • In 2000 I received an award for supervisor of the year
  • Received employee of the month 20 times with Beals, prior to moving into management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Take the Risk, or loose the chance....
Marko Halilovic

Timeline

FedEx Ground Package Handler Trainer

FedEx Ground
08.2021 - Current

Full time lead

Lane Bryant
04.2018 - 07.2021

Store Manager

Bealls Inc.
10.1998 - 01.2018

High school diploma or GED -

Crystal River High School

References

References available upon request.

Similar Profiles

CREATE PROFILE
Chrissa LaFleur