Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Business Office Manager
Brookdale Senior Living Facility
Shreveport, LA
08.2022 - 01.2024
Produced thorough, accurate and timely reports of project activities.
Organized filing systems for easy retrieval of documents.
Attended and participated in continuing educational programs to optimize job performance.
Monitored accounts receivable, advising of delinquencies or other account irregularities.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Maintained employee records, including payroll, vacation time and benefits information.
Established and maintained filing systems to support office personnel.
Interviewed prospective employees and provided input to HR on hiring decisions.
Processed invoices, purchase orders and other related paperwork required for business operations.
Monitored inventory levels of office supplies and placed orders when needed.
Completed day-to-day duties accurately and efficiently.
Front Office Assistant
PowerTech Propellers
Shreveport, LA, LA
05.2021 - 07.2022
Inputted orders into database system accurately and timely.
Monitored customer accounts for overdue payments or discrepancies.
Coordinated mailings of promotional materials and correspondence to customers.
Participated in credit and collections activities.
Assisted organizational efforts by filing, entering data and answering phones.
Received and distributed mail, letters and packages.
Assisted with the preparation of daily bank deposits.
Maintained positive working relationship with fellow staff and management.
Handled incoming calls and directed callers to appropriate department or employee.
Reviewed and approved vendor invoices.
Processed payments from customers using cash, credit cards or checks.
Operations Assistant
Enterprise Holdings
Shreveport, LA
09.2004 - 09.2019
Ensured that all safety protocols were followed during day-to-day operations.
Assisted organizational efforts by filing, entering data and answering phones.
Troubleshot equipment problems, performed preventative maintenance and scheduled needed repairs.
Identified internal problems and recommended solutions to upper management.
Organized and filed important company documents, spreadsheets and reports.
Worked closely with other departments such as sales, marketing, finance, to ensure smooth operations.
Coordinated support to facilitate general office operations.
Facilitated work processes for special projects, product promotions and company campaigns.
Worked closely with other departments on special projects.
Booked travel, lodging and food reservations for company trips.