Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chrissie Sandoval

Angleton,TX

Summary

Dynamic and results-oriented professional with extensive experience at Surefire Health, adept in Microsoft Office and exceptional verbal communication. Excelled in enhancing customer satisfaction and streamlining office processes, demonstrating leadership in coordinating cross-functional teams and improving operational efficiency. Proven track record in confidentiality handling and workflow optimization, contributing to significant organizational achievements.

Overview

11
11
years of professional experience

Work History

Office Administrative Assistant

Surefire Health
01.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Reduced errors in documentation by meticulously proofreading and editing written materials.
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Established administrative work procedures to track staff's daily tasks.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Marketing Associate

SureFire Health
01.2023 - Current
  • Boosted lead generation through the creation of engaging content for social media platforms.
  • Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
  • Created persuasive sales presentations that effectively showcased product benefits, driving revenue growth.
  • Managed cross-functional teams to successfully execute product launches and promotional events.
  • Conducted market research to identify emerging trends, informing future marketing strategies.
  • Updated and maintained marketing databases, ensuring accuracy and compliance with data protection regulations.
  • Coordinated with cross-functional teams to ensure alignment of marketing objectives with overall business goals.
  • Developed loyalty programs, fostering long-term customer relationships and repeat business.

Caregiver

Surefire Health/ CareBuilders at Home
01.2023 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Facilitated smooth transitions between home care settings by coordinating services and communicating effectively with all parties involved.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.

Caregiver/Hospice Aide

Jack Rongey
06.2014 - 09.2022
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
  • Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
  • Protected privacy and delivered comfort to preserve dignity of dying patient and family members.
  • Comforted family members, offered attentive listening and high level of emotional support.
  • Prevented bedsores and other potential complications by regularly repositioning immobile patients and maintaining proper body alignment.
  • Facilitated smooth transitions between different stages of hospice care by effectively coordinating with home health aides, nurses, social workers, physicians, and volunteers.
  • Assisted patients in achieving optimal mobility by supporting them during transfers, ambulation, and positioning activities.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Supported needs of 2+ residents under long-term care.

Education

High School Diploma -

Angleton High School
Angleton Tx
05-1996

Skills

  • Verbal communication
  • Microsoft office
  • Scheduling appointments
  • File organization
  • Document preparation and scanning
  • Confidentiality
  • Word processing
  • Payroll
  • Human resources
  • Billing and coding and invoicing
  • Administrative support
  • Computer skills
  • Microsoft Office Suite
  • Microsoft Word
  • Computer proficiency
  • Dedicated team player
  • Client relations
  • Microsoft PowerPoint
  • Recordkeeping
  • Spreadsheets

Timeline

Office Administrative Assistant

Surefire Health
01.2023 - Current

Marketing Associate

SureFire Health
01.2023 - Current

Caregiver

Surefire Health/ CareBuilders at Home
01.2023 - Current

Caregiver/Hospice Aide

Jack Rongey
06.2014 - 09.2022

High School Diploma -

Angleton High School

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