Summary
Overview
Work History
Education
Skills
Timeline
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Chrissy Branum

Springtown,TX

Summary

Knowledgeable and dedicated customer service professional with extensive experience in multiple industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Process Assistant

Amazon
10.2021 - 10.2023
  • Supervised the load out Process, and made sure all packages where out of the building and on the road to be delivered.
  • Monitored all left behind packages to make sure they were add to the next load out, and made sure all packages were out of the building by 20:00.
  • Supervised the cleaning of the launch pads. Made sure all customer were happy.
  • Made layout plans for each launch. Supervised packing of customers order.
  • Performed safety walks.
  • Solve any problems that came up.
  • Communicated on a 2 way radio with other managers.
  • Filled out Excel sheets, and send emails.

Assistant Manager

Dollar General
06.2021 - 09.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Stocking and set-up of merchandise
  • Daily paperwork, and worksheet
  • Train new employees
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

High School Diploma -

Chaffey High School
Ontario, CA
06.1997

Skills

  • Customer Service
  • Management Support
  • Attendance Tracking
  • Safety Management
  • Assignment Delegation
  • Phone Skills
  • Computer Skills
  • Product and Service Knowledge
  • Team Motivation
  • Money Handling
  • Staff Supervision
  • Staff training

Timeline

Process Assistant

Amazon
10.2021 - 10.2023

Assistant Manager

Dollar General
06.2021 - 09.2021

High School Diploma -

Chaffey High School
Chrissy Branum