Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Chrissy Christopher

Melbourne

Summary

Results-driven HR professional with expertise in employee relations, process improvement, and compliance initiatives. Proven track record of developing HR solutions, increasing program participation, and streamlining operations while building strong cross-functional partnerships. Skilled at managing sensitive information with confidentiality while fostering an engaging workplace culture.

Overview

4
4
years of professional experience

Work History

Human Resources Assistant II

Amazon LLC
10.2024 - Current
  • Drove Career Choice program participation from 1.97% to 15.55%, ranking #2 in region through strategic leadership and engagement initiatives
  • Developed and implemented attendance management solutions through enhanced tracking systems and team training, maintaining consistent resolution timeframes
  • Improved employee satisfaction by implementing effective PXT policies and procedures.
  • Streamlined event planning processes for increased efficiency and improved attendee satisfaction.

Human Resources Assistant II

Amazon LLC
11.2023 - 10.2024
  • Orchestrated management of 5 simultaneous away teams through implementation of centralized tracking system, cross-functional partnerships, and multi-channel communication strategies, ensuring accurate staffing, training compliance, and timecard administration
  • Optimized performance evaluation systems through partnership with leadership, establishing documentation standards and improving feedback quality across organization
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
  • Processed employee termination paperwork at direction of supervisory staff.
  • Coordinated employee training programs to promote professional development and skill enhancement.

Sortation Associate

Amazon
09.2021 - 11.2023
  • Provided guidance to team members on best practices for processes.
  • Conducted process reviews and audits to ensure compliance with standards.
  • Inspected packages for damage or incorrect labeling prior to sorting.
  • Monitored workers to ensure they were following established safety procedures.
  • Educated employees on safety protocols and guidelines.
  • Identified areas for improvement and recommended solutions to optimize processes.

Education

Bachelor of Science - Human Resources Management

Western Governors University
Salt Lake City, UT
03-2029

Associate in Electronics Engineering Technology - Computer And Information Sciences

Penn Foster College
Scottsdale, AZ
10.2018

Veterinary Technician - Veterinary Technology

Penn Foster College
Scottsdale, AZ
04.2016

High School Diploma -

New Manchester High School
Douglasville, GA
06.2013

Skills

  • Employee relations
  • Conflict management
  • Staff education and training
  • HR policies
  • Administrative support
  • Communication management
  • Technical support
  • Data entry
  • Interpersonal communication

Accomplishments

    • Optimized performance evaluation systems by implementing standardized documentation protocols, resulting in 40% improvement in feedback quality and 100% compliance with HR policies

    • Created multi-channel communication strategy for remote workforce management, including digital solutions and on-site information stations, achieving 95% employee engagement rate and reducing information gaps

    • Orchestrated end-to-end process improvement initiative for HR operations, resulting in 30% reduction in processing time and 98% stakeholder satisfaction rate

Timeline

Human Resources Assistant II

Amazon LLC
10.2024 - Current

Human Resources Assistant II

Amazon LLC
11.2023 - 10.2024

Sortation Associate

Amazon
09.2021 - 11.2023

Associate in Electronics Engineering Technology - Computer And Information Sciences

Penn Foster College

Veterinary Technician - Veterinary Technology

Penn Foster College

High School Diploma -

New Manchester High School

Bachelor of Science - Human Resources Management

Western Governors University