Chrissy Coley
Tuscaloosa,AL
Summary
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Prior Authorization Pharmacy Technician
OptumRx
Remote, USA
06.2025 - Current
- Obtained necessary documentation from healthcare providers promptly.
- Reviewed patient information and medication history for accuracy and compliance.
- Processed prior authorization requests for prescription medications efficiently.
- Managed incoming faxes for new prescriptions and prior authorization requests.
Pharmacy Technician
Walgreens
Tuscaloosa, Alabama
12.2023 - 07.2025
- Assisted pharmacists with accurate preparation and dispensing of prescriptions.
- Operated pharmacy software for efficient prescription processing and record keeping.
- Reconciled drug inventories by comparing physical counts to computer records.
- Followed safety protocols for handling hazardous materials, including drugs and chemicals.
- Managed medication inventory and maintained proper storage conditions.
- Processed insurance claims and addressed patient billing inquiries promptly.
Shift Supervisor, Rx
CVS Pharmacy
Birmingham, Alabama
08.2022 - 11.2023
- Enhanced pharmacy and front-store skills, delivering expert guidance to patients and customers.
- Supported colleagues, fostering a collaborative work environment.
- Executed daily duties with precision and efficiency.
- Earned management recognition for exceptional customer service.
Process Assistant
Amazon
Huntsville, Alabama
06.2020 - 07.2022
- Generated innovative solutions to improve team performance and project outcomes.
- Conducted thorough research and data analysis to support strategic planning efforts.
- Developed functional solutions that resulted in significant cost savings.
- Leveraged software and tools to streamline processes and enhance operational efficiency.
Education
High School Diploma -
Northridge High School
Tuscaloosa, AL05-2019
Associate of Science - Business Administration
Jefferson State Community College
Birmingham, Alabama, ALBachelor of Science - Accounting And Finance
Alabama A&M University
Huntsville, ALSkills
- Multitasking and time management
- Medication history review
- Pharmacy software proficiency
- Inventory oversight
- Claims processing
- Customer relationship management
- Documentation accuracy
- Medical terminology expertise
- HIPAA compliance
- Medication dispensing precision
Certification
Pharmacy Technician License - Alabama State Board of Pharmacy
Timeline
Prior Authorization Pharmacy Technician
OptumRx
06.2025 - Current
Pharmacy Technician
Walgreens
12.2023 - 07.2025
Shift Supervisor, Rx
CVS Pharmacy
08.2022 - 11.2023
Process Assistant
Amazon
06.2020 - 07.2022
High School Diploma -
Northridge High School
Associate of Science - Business Administration
Jefferson State Community College
Bachelor of Science - Accounting And Finance
Alabama A&M University